While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Excellent service and fast deliver im happy and I would order parts again from this Store thanks
Everything was great except packaging was destroyed during shipping and axle shafts were sticking out of box luckily the splines didn't get damaged
Seems to be well run business. Shipping is quick and cost comparable to other companys. A little disappointing that after spending $900 can't even get a complimentary hat or sticker.
To date, I've been able to order what I needed and received it sooner than expected. Your pricing and selection is competitive, and customer service has always been top notch.
The product I ordered came exactly as described and shipped in a quick, timely manner. I would definitely recommend Extreme Terrain!
Delivery was incredibly quick. I got the product sooner than I expected. Definitely be back for more.
Great quality, fast shipping and the best price out there. Only minor complaint is components were 'loose' in box, so some scuffing, dent in transit, minor, but annoying. Easily remedied by taping the components to the interior of the box so they don't move around in transit, why not?
Easy access to buy items, good prices and variety of products for my rig
Love to shop in this site for my jeep, they always have everything I need
My product arrived on two separate occasions, but everything was there, and it was exactly what I ordered. After installing I did have to make a notch for the CB radio/ antenna cable that came out through the rear tailgate. Not a big deal and the final product looks great couldn't have been happierI
I ordered my bumper on Sunday January 22...received my order on Tuesday January 24!...I was very pleased with the overall experience, looking forward to my next purchase through Extreme Terrain...also props to DV8 on the packaging...phenomenal job at protecting the product.my bumper arrived in excellent condition, I was very impressed by the care given.
Great ordering process! Easily tracked and wife is thrilled with her 1st upgrade to her Jeep!
The site navigation with specific vehicle searches is great. Lots of options with very detailed descriptions and customer photos. Fast shipping.
The purchase experience was very easy. Locating instructions on how to replace the original bumpers not so easy. Still love the purchase.
I have not yet install the new front and back rotors or brake pads. Waiting for my tech to pick a weekend to do the job. My shopping experience was easy, and shipping was fast and the best part, free.
Had to replace inner seals on the front axle and knew I'd break the locker plug. ( which I did)
Replacement plug I purchased worked as advertised.
Great website and found exactly what I was looking for in no time at all!
Packaged well, quality seems good, easy to install-even in cold weather! Like the appearance.
Easy to choose products,simple check out and easy installation!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If