While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Easy to choose products,simple check out and easy installation!
Praise Jesus praise Jesus praise Jesus
Praise Jesus
Overall a good experience. Box looked like the bumper was gonna be beat up a lot worse than it actually was.
Dylin is the man! Helped me get Red Rock fender flares that would look good on my Tacoma haven't installed yet but very good quality. Thanks again for great service.
Super fast shipping and great quality as always thanks a ton!
Came with everything I needed plus a few extra pieces
Advertise free shipping. At the shipping screen, the standard shipping fee is $4 and change. At the checkout, it's $5. Really? The first and last time I am ordering from these guys.
The order eventually showed up and the antenna I purchased fitted my Jeep.
Awesome stuff, great quality, easy to install with instructions and videos
Great deals, many parts, too many items, wait never too many
The exhaust does not fit at all. Will be returning the exhaust.
So far shopping has been easy and the prices are geat. I have received the grab handles and seat covers but it's been to cold to instll either yet.
Reps always available. Delivery prompt. Prices reasonable. Product exceptional.
I received a damaged exhaust so I reached out to customer service. They offered a 70 reimbursement for the issue to accept
The product as is. I reached out about a separate issue but was told to fly a kite because the 70 was issued. A bolt that seemed off/skewed which inevitably broke and now effectively means the exhaust tip cannot be out on without a replacement bolt.
Got my order in one day and Everything was great, thanks!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If