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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The order went well. Still too cold to try to put it on my Jeep. Not sure how everything works and fits but I'm looking forward to doing it in a month or so.
I'll have to check and see if there's some kind of a part I have to use the security in the front. I've never put a top like this on so I'll be curious to see how it all works
Great website. Super helpful videos and online support for vehicle.
Amazing product and actually received the order a day early. Works perfectly.
Putting lift on my jeep and was able to find everything I needed plus more!
I am always satisfied with their products. Highly recommend!
Fast and quick on the purchase, product arrived on time. Vinyl was great in texture, was able to install with little complications due to (human error). Overall very happy with the product and vinyl. Would highly recommend it.
Excellent and easy great experience and no hassle. Arrived ontime
Item worked as it was supposed to and instructional videos always help.
You invited me to a 20% off sale for at. Patrick's day. I clicked the link in the email to access the sale, found my items, added them to my cart and attempted to apply the code and it said the code was invalid, after multiple attempts. I then opened the link form the email and clicked it again and it said the sale had ended but even as I'm typing this review, by the date provided on the email, the sale is still valid.
There was cheap, and it was delivered on time. When I went to install it the tape did not stick so I had to go buy some double-sided tape to install.
I had to return my order because it was different than what was advertisement. Photo showed the longer fender flare. I received the shorter one. Spoke to customer service and was told it was an error on that particular add.
I apologize for your experience.
I see customer service did assist you with this.
If you would like to discuss, I am happy to speak with you.
Amy
EXT 257
Everything about this site is great and would order again in the future was happy with the prices
Great shopping experience and great customer service and great product.
Parts fit good. Arrived in reasonable time. Quality seems good
Website was great and shipping was reasonable, however I have a broken mirror that is cracked in several spots.
I am so sorry to hear that.
I see we got you set up with a return.
Please reach out if you would like to discuss.
Amy
EXT 257
Ordered accessories for 2018 Moab and 2020 Rubicon. Excellent fit and match. Moab cargo liner fit perfect. Ordering extremely simple and accurate. Delivery on time when promised. Great experience. Will definitely order again.
Very happy with the product only issue was the bolts on the tips are junk had to go buy better bolts at the hardware other than that very happy
Easy to install! Didn't come with instructions but was super simple to install.
Overall quick delivery everything was in good shape only complaint would be packaging was pretty rough ripped open and falling apart.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize, the St. Patrick's day sale was a Hide and Seek promo -Hide & Seek Promotions are where you can look for items with banner at the top of the item page to add to cart & apply coupon code at check out.
The code would only apply to those selected items.
I apologize for any confusion. Please feel free to reach out if you would like to discuss.
Amy
EXT 257