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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Fairly easy to find products at reasonable prices and delivery
Quick and easy to find what i needed
The parts came on time and look to be high quality parts.
Product was delivered within 3 days!, tracking is excellent aswell
Antenna didnt fit using any of the pieces that came with it to retrofit it
Ordering was easy, no problems there. The boxes (there were two) were received a week apart. Then when the second box got here it couldn't be delivered at either of the stores off points in my town, I had to come up with an address. Just wish there was more communication from Extreme Terrain.
I really do apologize for your experience.
I was reviewing your orders-
If you would like to discuss your experience with me-
I would be happy to speak with you.
Amy
EXT 257
I haven't installed it yet but it appears to be of first class quality. The purchasing process was easy. Shipping was quick.
Easy to find what your looking for
And was on my porch the next day
Website very user friendly
This project arrived quickly, was easy to install on my YJ Jeep, and works prefect for my storage needs. I definitely recommend this product.
These LED tail lights were easy to install and look great with dark lens. Absolutely loved them!
Knew what I wanted. Knew you had it. I ordered it. End of story. Just that simple
FIRST TIME DOING BUSINESS WITH AND WAS PLEASED WITH THE EXPERIENCE, WOULD/WILL DO FUTURE BUSINESS AGAIN IF THE OPPORTUNITY ARISES.
Great for me! Extreme Terrain had the right product I was looking for at a great price. Looking forward for the next time I need something or just to look.
Got the intake a few days late which wasn't a big deal but after inspection of my package I released I was missing a part and had to get on with an electronic like assistant to try and attempt to find the part that was missing from my order. Still waiting on the missing part to be sent out. If upon receiving the missing parts I will change my review to 5 stars because of the quality of part and even tho it was late it was still the fastest shipping time for that part on any other website.
OutI bought these for a gift. She hasn't gotten them put on yet but so far she is happy. I can't believe how fast they got here after I ordered! Very pleased!
Fast and easy. Lots to choose from for my 2015 Jeep KJ Thanks!
Easy to locate what I wanted on the site. Easy to order. Quickly delivered without negative incident.
Will definitely do more business with this company. Thanks.
Fast delivery great item ………………………. Don't have 50 words
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am sorry to hear your antenna did not fit.
I see you have set up a return.
If you need anything else, please reach out.
Amy
EXT 257