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Extreme TerrainReviews 11,141

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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Amazing!
March 17, 2023

Shipping is A1! If there is any issues they are there too answer! Product is amazing and comes in great condition!

Date of experience: March 17, 2023
Pennsylvania
2 reviews
0 helpful votes
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Fairly easy to find products at reasonable prices...
March 17, 2023
Updated review

Fairly easy to find products at reasonable prices and delivery

Date of experience: March 17, 2023

Quick and easy to find what i needed
January 4, 2023
Previous review

Quick and easy to find what i needed

Date of experience: January 4, 2023
Pennsylvania
1 review
0 helpful votes
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Brake parts
March 17, 2023

The parts came on time and look to be high quality parts.

Date of experience: March 17, 2023
Georgia
1 review
0 helpful votes
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Fast delivery!
March 17, 2023

Product was delivered within 3 days!, tracking is excellent aswell

Date of experience: March 17, 2023
Maryland
1 review
0 helpful votes
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Didnt fit
April 16, 2023

Antenna didnt fit using any of the pieces that came with it to retrofit it

Date of experience: March 17, 2023
Support R. Extreme Terrain Rep
over a year old

I am sorry to hear your antenna did not fit.
I see you have set up a return.
If you need anything else, please reach out.

Amy
EXT 257

Kansas
1 review
0 helpful votes
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Shipping nightmare
April 16, 2023

Ordering was easy, no problems there. The boxes (there were two) were received a week apart. Then when the second box got here it couldn't be delivered at either of the stores off points in my town, I had to come up with an address. Just wish there was more communication from Extreme Terrain.

Date of experience: March 17, 2023
Support R. Extreme Terrain Rep
over a year old

I really do apologize for your experience.
I was reviewing your orders-
If you would like to discuss your experience with me-
I would be happy to speak with you.

Amy
EXT 257

Montana
1 review
0 helpful votes
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Two-way radio antenna bracket -
March 16, 2023

I haven't installed it yet but it appears to be of first class quality. The purchasing process was easy. Shipping was quick.

Date of experience: March 16, 2023
Colorado
1 review
0 helpful votes
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Extremely fast shipping
March 16, 2023

Easy to find what your looking for
And was on my porch the next day
Website very user friendly

Date of experience: March 16, 2023
Oklahoma
1 review
0 helpful votes
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Bestop Tailgate Storage Bags
March 16, 2023

This project arrived quickly, was easy to install on my YJ Jeep, and works prefect for my storage needs. I definitely recommend this product.

Date of experience: March 16, 2023
Illinois
1 review
0 helpful votes
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Jeep eadlights
March 16, 2023

These LED tail lights were easy to install and look great with dark lens. Absolutely loved them!

Date of experience: March 16, 2023
Idaho
1 review
0 helpful votes
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Good times
March 16, 2023

Knew what I wanted. Knew you had it. I ordered it. End of story. Just that simple

Date of experience: March 16, 2023
North Carolina
1 review
0 helpful votes
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Awesome
March 16, 2023

Received a day earlier than expected and product looks awesome on the truck.

Date of experience: March 16, 2023
Arizona
2 reviews
0 helpful votes
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SIMPLE & WELL PRICED.
March 16, 2023

FIRST TIME DOING BUSINESS WITH AND WAS PLEASED WITH THE EXPERIENCE, WOULD/WILL DO FUTURE BUSINESS AGAIN IF THE OPPORTUNITY ARISES.

Date of experience: March 16, 2023
Pennsylvania
2 reviews
0 helpful votes
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My stuff
March 16, 2023

Great for me! Extreme Terrain had the right product I was looking for at a great price. Looking forward for the next time I need something or just to look.

Date of experience: March 16, 2023
Oregon
1 review
0 helpful votes
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Intake order
April 14, 2023

Got the intake a few days late which wasn't a big deal but after inspection of my package I released I was missing a part and had to get on with an electronic like assistant to try and attempt to find the part that was missing from my order. Still waiting on the missing part to be sent out. If upon receiving the missing parts I will change my review to 5 stars because of the quality of part and even tho it was late it was still the fastest shipping time for that part on any other website.

Date of experience: March 15, 2023
Montana
1 review
0 helpful votes
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Lightening fast shipping!
March 15, 2023

OutI bought these for a gift. She hasn't gotten them put on yet but so far she is happy. I can't believe how fast they got here after I ordered! Very pleased!

Date of experience: March 15, 2023
Pennsylvania
1 review
0 helpful votes
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Oil drain plug
March 15, 2023

Fast and easy. Lots to choose from for my 2015 Jeep KJ Thanks!

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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Easy
March 15, 2023

Easy to locate what I wanted on the site. Easy to order. Quickly delivered without negative incident.
Will definitely do more business with this company. Thanks.

Date of experience: March 15, 2023
New York
1 review
0 helpful votes
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Perfect
March 15, 2023

Arrived when Promised. Perfect fit. Easy to install

Date of experience: March 15, 2023
Minnesota
1 review
0 helpful votes
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Very satisfied!
March 15, 2023

Fast delivery great item ………………………. Don't have 50 words

Date of experience: March 15, 2023