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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Well packaged. Everything included to upgrade from a stock tie rod assembly. High quality with fit and finish. Heavy duty bar with heavy duty ends. Well worth every penny. It looks like something that would be at home on my Ram Dually. 2011 Wrangler Rubicon 4" lift.
I purchased online. Looks Amazing. Great Service. I would highly recommend them to anyone looking to customize their Jeep.
Had a good experience. Was able to find Items I needed to start building up the Jeep and at reasonable prices.
Thank you very much. The step bars arrived when promised.
I needed a box when taking inventory of my shipment. I texted customer service, and they quickly responded and shipped out my missing part!
Very easy. Lots of great options. Good follow up with information about shipping.
I was happy with my Rugged Ridge bumpers and the installation was pretty easy. The one thing I like about Extreme Terrain is the videos posted for a lot of the items. They are full of useful information and you can refer back to them for product comparisons. Nichole Radzierez was very helpful and gave me the info I needed to make my purchasing decision.
Easy shopping and patience pays off. Found the roof rack I was looking for.
Overall easy install, everything works great. Gas mileage is better and the truck sounds more aggressive without the need for an exhaust.
Easy process from ordering to receiving. Barricade rear bumper
Mike was incredibly helpful is answering all my questions. Then even provided me with a coupon code to save some dollars. Thanks, Mike!
Quick shipping and packaged great! Will definitely use this company again.
Received exactly what I ordered but 2 weeks for delivery was excessive.
I just started ordering all my parts from you. I have never had any issues and the parts are excellent quality. I will continue my business with you. Thank you
Quick and easy. Just what I ordered. Can't wait to install them
The pictures and text description of this item made easy the decision to order from this company.
Great fit and looks Great! These Running boards were exactly what we needed for the Jeep. We truely recommend Extreme Terrain!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am so sorry to hear that.
If you have a credit or voucher you would like to apply-
Our customer service can assist you with that.
When you are placing an order, give us a call.
Currently after reviewing your order I can
See you still have it to use.
I hope this helps!
Amy
EXT 1257