On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy process from ordering to receiving. Barricade rear bumper
Mike was incredibly helpful is answering all my questions. Then even provided me with a coupon code to save some dollars. Thanks, Mike!
Quick shipping and packaged great! Will definitely use this company again.
Received exactly what I ordered but 2 weeks for delivery was excessive.
I just started ordering all my parts from you. I have never had any issues and the parts are excellent quality. I will continue my business with you. Thank you
Quick and easy. Just what I ordered. Can't wait to install them
The pictures and text description of this item made easy the decision to order from this company.
Great fit and looks Great! These Running boards were exactly what we needed for the Jeep. We truely recommend Extreme Terrain!
Needed a way to occasionally haul things to long to get inside. These rails work great!
Found the product that fit, price was right. Lights look great.
It was easy to order delivered earlier than expected and easy to install.
Product fit and looked amazing, shipping was free and fast with good packaging and no damage.
Great shopping experience as always. I will continue shopping at Extreme Terrain for my JK!
Very Good, arrived as expected and assembled, installed as easily as indicated in description.
Great shopping experience however this was a large item that came by a freight company. There delivery time window was basically all day. They where very easy to work with and I was able to have them deliver to my work location.
I didn't get all my order some things where out of stock. And I was giving the option to cancel the thing instead of wai.when I chose the link to cancel it wanted my login and I did not have an account to log into so I couldn't go any further.
Wow. Shipping was so fast, I was so surprised. The product that I bought works perfectly. It is a lock for a utility trailer, they tried to come back and still my trailer but didn't get it. It really works great. Thanks for a great product
B
Ordered parts for our old Jeep. Received them as ordered. Will order from ET again.
Thanks!
The grill inserts arrived in a timely manner and when it gets warmer I'll install them.
Everything was great just as always, but they forgot the adams driveshaft sticker. I emailed adams driveshaft but haven't heard back.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I see you have contacted our customer service.
If you have any other questions, please let me know.
Amy
EXT 1257