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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Everything came quick and as expected! Excited to install everything
Always great ordering from extreme terrain. Always great descriptions and it's really nice having review and installation videos to watch before buying
I ordered seal replacement kit for my freedom tops on my Jeep and the purchase process was easy and delivered quick!
The description of the product was very vague. Luckily it fit but barely. So all is good
I ordered the side steps on a Monday and I got it on that Thursday. It was fast and packaged nicely. However I did have some slight damage to the end caps.
Good showed up on time. Fit as should took care of death wobble
Products have always been quality with fast delivery.
Great experience, Daniel was very helpful. Today I ordered floor maps this morning and this afternoon I ordered the running boards (the 3 inch) for my 2022 Tacoma TRD Off Road. I was able to free shipping for both items and a short ( 3 day) delivery. Thanks
It was extremely easy to find what I wanted and order online
The TeraFlex Bed Rail system arrived in good time, was easy to install in under an hour, and is a vast improvement over the "pinch" mounting system I had been using before. The rails themselves, as well as the moveable tie-down points are "beefier" than those available from the vehicle OEM.
I always find what I want at the right price. Can't complain about anything!
I recently purchased a new bumper from Extreme Terrain and I was so happy with the pricing and fast shipping that I ordered a new set of tires and rims. They offer free mounting and balancing, so when they are delivered I should be able to just throw them on.
I love how the website is easy to navigate, everything seems to be categorized correctly making for a smooth experience from finding / buying parts.
Got everything on time but bumper has scratches and light needed extra work to get it to actually work properly
Fast shipping and good price. I liked that the shipping price was fair as well. Always a pleasure doing business with them.
Great products and delivery is quick! Will definitely keep shopping here! Thank you!
Really enjoy looking at all the items. Not that it's y'all's fault, my problem is I hate doing it on my phone!
Excellent customer support and service. Will always buy from extreme
So far not so good. The wheel I received was damaged in shipping. I am waiting on the replacement to come. I returned the damaged wheel Friday via FedEx. We will see how things go. I will say that the young lady I spoke to at your customer service department was excellent. She knows how to work with situations such as this. She was personable, and extremely helpful. This is coming from a person with experience dealing with multi billion dollar companies. I hope the rest is as successful as she was.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members