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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Fed ex sucks! They listed my package delivered on a Saturday with a blurry picture but did not get it until that Monday …. They do the same thing with Amazon prime packages
I was looking for mud flaps for my tacoma and wanted to make sure it fitted my 2020 tacoma. I sent a message/chat and they replied helping me make sure the one I wanted fit my truck. They even offered some swag with large purchases!
Awesome awesome awesome awesome why 50 characters lol
Shopping experience was quick and easy for an inexperienced person as myself.
The adaptor didn't fit the best but it's was just one of my Jeeps issues nothing a little electrical tape wouldn't fix other than that everything when in perfectly even fit better then the stock headlights
My order arrived 2 days from expected date, im shopping here more often!
Bought 4 new Mammoth wheels on a sale they had and wheels arrived fast and in perfect condition!
I also needed a spare wheel for the Jeep and they had a open box deal on the same wheel for $42 so I took a chance and ordered it even though it said scratched and the wheel arrived almost like new. It had one very light scuff.
I also had to return a tire carrier that I ordered in error and that was no issue either
They have earned my business so far.
Order came in quick. Thank you for a great product.
Fast shipping, fair price. I just wish these pages would offer a section of American Made products as I really only like to buy American Made upgrades.
Very satisfied….some reviews list challenges with self tapping bolts,and some use a lager size drill bit. Use a taper/starting tap rather than bolts right off, then use the supplied bolts, and comes out fine. Good instructions, excellent packaging, fast delivery.
Super easy to navigate through the app and checkout is a breeze
Ordered side mirrors for my son's Jeep, which was effortless as search engine allowed me to enter product number matching his make/model.
Number 1 place I look for an upgrade for my tacoma
Fast delivery. Good price. Definitely satisfied. Thank you!
I love the stickers, and the mat works great for the back. But the holders did not stick one bit and I can't even use them. The stickers are useless to hold up the holder...
Really quick and easy process choosing what I wanted and ordering it from the store. The shipping was also a quick process. As soon as I placed my order it was here within a couple days.
Products are great and just as expected. When order was placed it said items would be received in 2 days. Took way more than 2 days with no communication.
I am sorry to hear about your experience.
If you would like to discuss,
I would be happy to speak with you.
Amy
EXT 257
We received our tail lights fast, packaged with care, and were super easy to install. They look great on my Tacoma!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I reviewed your order and I see you have reached out to our
Customer Service.
If you have any other questions, please let us know.
Amy
EXT 257