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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate! Quick delivery! After i install my lift and ball joints, i will be order the steering upgrades!
Extreme terrain is my #1 online store that I go to for all my tacoma needs! Great products at a reasonable price.
Was just browsing and found multiple options with different builds which made it easy to find you one is looking for
Got my order on time and the cost was below what I expected when I started looking for a replacement.
Always quick to answer questions and get orders processed.
Glad this order showed up the last one never did. Finally got a credit after 6 months. Thanks.
Fastest shipping I have ever seen! Received my order within 24 hours of making the purchase- from another State!
Yes, yeah like I said great experience, I like the fact that they asked me year make model, and the length of my bed,,
I have been extremely pleased with Extreme Terrain. They usually have what I need and have helped me upgrade my ride.
Very pleased with product and with the quick delivery.
Returned immediately as too expensive for one step. Return process simply though!
Awesome parts and delivery. Exactly what I wanted to do upgrade to my Jeep
I paid for the 2 day shipping when I placed the order on 3/17 and system said I would receive product by end of day 3/19. However item was not delivered until 3/22.
Super fast delivery, everything was in good condition
Easy to find what I wanted and love all the reviews and customer pictures. Came quickly and well- packed. Extra bonus for me was the ability to pay for installation as well… Not mechanical at all so made me confident in buying headlights. Thanks!
Simple installation. Awesome pedal response with this unit glad I found it before ordering A different one.
Delivery was late and package was throw outside and ripped!
Thank you for your feedback!
I am so very sorry to hear that.
I reviewed your order and I do not see you have contacted us about this
As of yet.
If we can be of any assistance, please let us know.
Amy
EXT 257
Had to return an item that arrived damaged, customer service had great communication. I didn't have to for return shipping and was able to get my item replaced in a timely manner. I was also given a $20 credit on my account for the trouble.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
I reviewed your order.
I apologize this arrived outside of expectation. I have refunded your shipping cost.
I sent you an email as well. Please be on the lookout for that.
If you have any questions, please let us know.
Thanks again.
Amy
EXT 257