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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Extreme terrain is your online one stop shop for jeep parts. I have purchased many parts for my 2006 Jeep TJ. The site makes it simple and straight forward to purchase parts specifically for my make and model. Do yourself a favor and purchase your parts from Extreme Terrain
It went smoothly. Had what I needed and checked out with no problems.
Delivered quickly, on time and install was a breeze
My experience ordering my window guards was simple, fast and convenient.
Product was protected and well built. There were no assembly instructions included. When I searched your website for instructions the instructions were very vague and did not explain how to cut the fender. Very frustrating.
Got the right parts fast. Was able to to get my truck back on the road asap because of it
Great experience easy to find what I was looking for. Which was a soft top and frame for my 09 Jeep Wrangler. After comparing prices and quantity with different websites and companies I felt confident in my decision to purchase from extreme terrain. I'll definitely give an update once the top arrives and I get it installed.
Website is easy to use. Great company. Type in your desired product and bam! It's waiting for you.
That is what we like to hear!
Thank you for you feedback.
How do you feel we could improve?
Amy
EXT 257
Awesome product awesome service! Very large selection to choose from… thanks
I placed my order and Extreme Terrain immediately shipped my package. It was packed really well and I received exactly what I ordered. I would definitely order again. Great company.
I love it so awesome! I ordered more part I have a Jeep and adding items to loving Extreme terrain
Products were great, shipping and delivery were very timely.
Very disappointed. How could employees think these nuts that were sent would be big enough for body mounts?
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257
Very Pleasant Easy experience and the product is good
Easy and fast, i definitely recommend them. Will buy from them again.
Your catalog is so very easy to maneuver thru. Finding what I need doesn't take long or much of my time.
3 star rating is sending items through FedEx who tell you one date for delivery, then another, then the item just shows up. Don't ship via FedEx!
I am sorry to hear about that, thank you for your feedback
About shipping.
How was your experience otherwise?
If you need anything, please let us know.
Amy
EXT 257
They sent my package, it never made it. They said they would either send another or refund. They never refuse to do either and quit responding.
I am so sorry to hear about your experience.
Please reach out if you'd like to discuss.
Thank you.
Amy
EXT 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry you had trouble with that.
You can always contact customer service for assistance.
We do have review and install videos available on the item page
As well. I apologize this was a frustrating experience.
If we can be of any assistance, please let us know.
Amy
EXT 257