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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Very easy to use and the prices are really good. Great deals! Thanks!
Great service. Easy to navigate site, find what I need and delivery was quick.
Saved a lot of money. Thanks for the accurate description and fast shipping
Ordered a set of seat covers for our YJ a day after my husband ordered an all weather cover off Amazon (prime) for when our hard top is off.
I ordered Monday afternoon around 3pm and my items were delivered Wednesday afternoon before 5pm, and the shipping was free. The seat covers fit like a glove and we love them. My ONLY issue was getting TJ instructions with the YJ seat covers but packing mistakes happen and the seat covers were easy to put on regardless.
The Amazon cover fits like crap, took extra time to get here, and we will be sending it back and ordering a cover off Extreme Terrain.
Supposedly the size coordinates with the model but it doesn't fit, and there is no way to adjust to make it fit. The item is a spare tire cover. The material is too cheap for the price. Hope I can get my money back!
This product was exactly as it was descibed, it was delivered quickliy and installing it was easy took about 1/2 hour.
Very good experience
The experience was good, except signing up for the mailings they sent me 3-4 emails per day which I had to quickly unsub from.
Thank you for your review. If you have any questions or would like to discuss- please feel free to reach out.
I hope to hear from you soon.
Amy
EXT 257
Sidestep did not fit the vehicle I accurately specified. The roof rack is still missing lots of parts. A credit was issued but I was not informed I wouldn't receive the missing parts as a result. I am still waiting for my return slip for the sidestep. Nothing went well at all. I regret shopping with this company.
I apologize for the issues you have had with your order.
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257
I ordered wrong part. Got a refund promptly.
Will order from again
The item I bought is useless. I understand it said in the listing that the mounting hardware was missing, I had assumed this was the bolts/washers/screws/nuts/etc...not the brackets. Where do I go from here? I paid a lot of money for shipping to get a "good deal".
Thanks
Thank you for your review.
I see you chatted in with an agent.
If you need anything else, please reach out.
I am sorry to hear about your experience with your order.
Amy
EXT 257
They carry a wide range of parts which made easy an accessible to locate what I needed. Easy to order reasonable delivery time.
In the home page you can see 10% off additional on open box but when you buy it won't appear also, there was a legend on the open box item 10% off if use spring10 but when tried to use does not work
I am sorry to hear that.
If you would like to discuss the issues
You had with this in more detail, I
Would be happy to speak with you.
Amy
EXT 257
As like every transaction I have done with Extreme Terrain I am very satisfied. I have been buying from you guys for a couple years now and everything is as described. Fast shipping. I tell everyone to shop there.
Part was quality and arrived in time for us to get the jeep going before vacation.
Easy to order and doesn't take long to get a purchase. Good quality and will order from here again.
Garbage crap will never order again waste of time needed it as a birthday gift for 4-10
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257
Arrived ahead of time. Installed and ready to use.
No problems with ordering. But the parts don't work for my jeep. Not extreme terrains bad. Just won't work.
Thank you for your review. If you have any questions or would like to discuss- please feel free to reach out.
I hope to hear from you soon.
Amy
EXT 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257