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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The staff took the time to be interested in my issue with the product and not knowing how to install because my truck is a 2023 and not to many videos out there to show how to install aftermarket parts, but they took the time to find some and email them to me and it was great to still find people and an organization that still cares about customer service after the sell. Thanks
I ordered the wrong Tail pipe extension for my
2022 Bronco Sport Badlands. I sent it back for a
REFUND not a EXCHANGE. Now before I can
Order one else where, I will need to wait until
The ones you just shipped out here arrive. Then
I will need to ship them back, and I know the
System I will not receive the Refund into my checking account until you receive the parts.
Easy to shop by vehicle and model. Parts arrived in a timely manner. Will be shopping again.
The cover looks great on my Jeep. Great quality and fit.
Great service, fast shipping! I am very happy with my purchase!
The ordering process was easy and product was delivered in a timely fashion. Will definitely do business here again!
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
The lights are nice and bright. Word of caution. If you have the stock LED lights, these connectors will not clip in to the factory connectors. You will either have to rerun the wire to the front of the truck. Or, what I did, cut the factory connectors off and splice in the connectors this kit uses. They are a completely different from the stock connectors.
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
First purchase went great website is easy to navigate finding what you are looking for is easy but the amount of after purchase emails is unreal! I received 9 emails within 2 days of my first purchase!
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
Tried to cancel a mistaken order right after placing it but it we through and was delivered with the correct order. Charged for both and returned the incorrect order. Hoping for a refund to go through just as quickly as the incorrect order was processed!
Love the quality correct product I received, though!
Thank you for your feedback.
If you would like to discuss, please reach out.
I look forward to hearing from you.
Amy
EXT. 257
Website was clear and concise and my product arrived a day early!
Extreme Terrain ships items quickly and has a great variety of products. I love that they offer the fit check for your vehicle to make sure you are purchasing the right part.
Easy Install... all good
1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20
I got my order very quickly and it arrived in great condition.
I have not had time to install yet but it looks great so far
It was so easy to order extras to customize my bronco. Ordering, receiving & installation was smooth and quick. I will order again from Extreme Terrain.
Was a bit concerned whether we chose the right shock, but it was just the ticket. Delivery was quicker than expected too. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for the issues you had with this.
After reviewing your order, I see you have been refunded for this.
If you have any further questions, please let me know.
Amy
EXT 257