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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Very easy and had plenty of items to choose from. The search and shopping experience was quick and easy.
I got the order. It was only missing a washer, a nut and the instruction sheet. I really wish I could have gotten a photo copy or link to install instruction. It wouldn't cost anything and would help your customers tremendously.
Fast shipping, quality locking gas cap cover for my Jeep Wrangler, easy to install.
Extreme Terrain has a great selection of quality parts from quality manufacturers. I will certainly be using them as my go-to website for future projects as well!
Quick and easy ordering got things i ordered quickly one thing was a little slower because it came straight from factory which i understood fully
Item was just like the pictures and easy to install.
Very good with order to tracking to the delivery of items
Arrive before expected date and was exactly what ir said it was i will give the feed back after on instalation and sound...
I love the product. My Jeep looks great. Shipping was quick.
Great shipping time came faster than expected!I've ordered from you all before and I'll definitely be doing it again
Overall experience was good, got parts on time except one leaf spring came one day later than the rest of my parts but that was probably FedEx fault, this was my first time using Extreme Terrain, Ive always used Quadrotech 4X4 so I was a little scared but everything was good. I talked to the salesman and got transfer case drop that you will need for a 2 1/2 lift, the only thing that I think you need that I didn't get and salesman didn't tell me to get was longer quick disconnects, the old ones did work but I'm going to order longer ones for 2 1/2 lift and if you can afford new shackles get those also but if your a budget old ones will work. It took me and a friend about 6 hours in total to do work with replacing shocks and transfer drop with some tortch work because of old bushings seized to the bolt on old leaf springs, job is all done jeep rides so much better and a lot higher than before but my springs where completely wore out so it seemed like a 4" lift, I'm glad I didn't go with 4" lift, I'm getting older lol, Hope this review helps Happy 4 wheeling, I'll post pictures of my jeep
Products arrived very quickly and are of good quality. I will order more items from them.
Easy to order, quick shipping, easy installation of new front bumper!
This experience is far from good or perfect this is my 4th jeep build. I have used other company's in the past and didn't have this much trouble getting a confirmation on my order. The order was charged to my credit card. I know because your site said there was a problem so I called my card and they said it had went thru. I still don't have a confirmation and you had to add a delivery option on my order for it to process. So here I sit not knowing if I'm getting 1 order 2 orders or how much I'm being billed.
I've gotten several emails about the parts I have on my wish list but they should have been ordered. I have received a thankyou for the order but not a conformation.
I've already sent an email and have had no response.
I don't need 5 emails in one day about what is going on sale I need to know about what I have ordered.
This is not a good start for the beginning of this jeep build.
Thank you
Mat
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
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I look forward to hearing from you.
Amy
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