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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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My item shipped quickly was received quickly, and was as promised
I have ordered from this company a few times now for my Jeep parts. They are fast shipping and the parts are of great quality. Will definitely be a regular with this company for anything I need for my Jeep.
Nice product not a problem. Easy install looks great.
I have been ordering from Extreme Terrain for 7 years. They take your calls. They have always resolved any problem. There have been few. The how-to videos can be a great help. Sometimes I browse the site to look for new ideas.
Alot of inventory to choose from and that's good thing because you can't just go anywhere and find the things you are looking for your jeep
Great experience! Description was accurate and I received it quickly!
They wont send me the missing parts and now they wont give me my refund on the product. Dont do business with these guys
6 stars if possible! I had updates throughout my experience when I ordered my soft top. It was also very easy and affordable. Great quality product and was easy to put on! The online video on the website was also very informative on how to put on the soft top as I am a brand new jeep owner. Will definitely use you guys again!
As expected ordering to shipping times. Items fit as described. Above average quality of item
Thank you for your feedback!
Please let us know if you have any questions.
We are happy to help.
Amy
EXT 1257
I couldn't see with no mirrors when my doors are off. I instantly seen everything I needed for my truck on your website. Yessssss. Lol
I ordered on Thursday and it arrived on Saturday. Quick and efficient
Easy ordering and arrived in a timely manner. I really like the weekly sales
Thank you for your feedback!
If you have any questions, Please
Let us know.
Amy
EXT 1257
My tire cover fit perfect. The sizing chart is spot on... thanks
Acceptable. Order was delivered on time and as described.
Order arrived in 3 days, Shipping said a week, just as described, easy assembly.
Easy shopping. Good shipping rates... all around good experience
Very easy online order, Very good product. I will def shop here more
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear your item was missing parts.
I see you have reached out to our customer service.
If you have any other questions, please let us know.
Amy
EXT 1257