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Extreme TerrainReviews 11,312

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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48,215 reviews

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Ohio
1 review
0 helpful votes
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Great co.
May 16, 2023

Easy to purchase on line easy to check out and the website was easy to navigate and find what I was looking for for my 2015 jeep wrangler

Date of experience: May 16, 2023
Arkansas
1 review
0 helpful votes
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Super Fast Delivery
May 16, 2023

Great Experience for my first order. Will be buying more from them in the near future.

Date of experience: May 16, 2023
Alabama
1 review
0 helpful votes
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Works on Sahara
May 16, 2023

Couldn't get them to work initially but after a little break and trying again I got them to pop into place with a little bit of effort

Date of experience: May 16, 2023
Ohio
1 review
0 helpful votes
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Extremely satisfied.
May 16, 2023

I purchased a cold air intake for my 2923 Gladiator. I was weary about purchasing this product, but the parts came when they said they would arrive and in perfect shape. Easy installation with no major issues. Works and sounds great.

Date of experience: May 16, 2023
New York
1 review
0 helpful votes
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Super fast shipping
May 16, 2023

Very easy to find what i wanted, and the review/install videos are super helpful.

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
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Great product
May 16, 2023

Looks awesome and i love it. Def. Will refer Extreme Terrain

Date of experience: May 16, 2023
Alabama
1 review
0 helpful votes
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Shipping
May 16, 2023

I'm know you didn't ship it out the way we received it. However, the box was destroyed when we received it. Thankfully all the parts were there.

Date of experience: May 16, 2023
Maryland
2 reviews
0 helpful votes
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Not Customer friendly
May 16, 2023

Bought rough country cold air intake, followed instructions, did not work as rubber boot connecting to throttle body was wrong size, threw codes, had to take to shop to get fixed. Boot was about 1/4 to big. And provided clamp did not work right. They are not responsible for it not working. My family has spent over $3000 dollars at extreme terrain (christmas gifts for me) no more they turn there backs on you for their mistakes

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
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Love this web site
May 16, 2023

Really great website it's the only place I buy my Tacoma parts from.

Date of experience: May 16, 2023
Arizona
1 review
0 helpful votes
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Muffler concerns
May 15, 2023

Shipping was great but when I installed the muffler per the instructions this style outlaw may not be for my vehicle.
The exhaust pipe hits my carbon filter lines.
Seeking some assistance for a return.

Date of experience: May 15, 2023
Arizona
1 review
0 helpful votes
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Customer Service
May 15, 2023

They were very knowledgeable, and very easy to communicate with. Every interaction was smooth and quick.

Date of experience: May 15, 2023
North Carolina
1 review
0 helpful votes
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I bought quite some open box items, like wheels, shocks and tire carrier. Some of them are like new condition but at half of original price. If you don't care too much about the cosmetics, check out these open box items first. Make sure you know the product specifications, look carefully at the pictures and descriptions

Date of experience: May 15, 2023
Maryland
1 review
0 helpful votes
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Love the instructional videos, customer reviews and photos of customer builds.

Date of experience: May 15, 2023
Colorado
1 review
0 helpful votes
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Kobe. Seats
May 15, 2023

Sorry I Left u a message before I was a little rude. I didn't mean to be I didn't realize that it was sent out already so sorry about that thank you guys everything was great got here fast.

Date of experience: May 15, 2023
Pennsylvania
1 review
0 helpful votes
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D-pillar covers
May 15, 2023

Gives good protection without covering the entire d-pillar, nice little design in it to customize

Date of experience: May 15, 2023
Mexico
1 review
0 helpful votes
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Fast shipping
May 15, 2023

Excellent experience and fast service, best website to get all your upgrades.

Date of experience: May 15, 2023
Ohio
1 review
0 helpful votes
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In store credit
June 14, 2023

I ordered a Bezel for my Jeep never opened package was wrong size was charged 26.80 started a return to only find out they were charging 10 dollars to ship back and credited me 11.70 for store credit what a ripoff I will never shop here again

Date of experience: May 15, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback.
I sent you an email about your order.
Please be on the lookout for that and please let
Me know if you have any questions.

Amy
EXT 1257

Georgia
1 review
0 helpful votes
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Excellent
May 15, 2023

Fast shipping, excellent service. Packaged well. Will definitely order again

Date of experience: May 15, 2023
North Carolina
1 review
0 helpful votes
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Excellent service!
May 14, 2023

Got what I ordered, was fast service, and good prices! Thanks highly recommend!

Date of experience: May 14, 2023
Oklahoma
1 review
0 helpful votes
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Excellent
May 14, 2023

Received a perfect package. Everything looks great.

Date of experience: May 14, 2023