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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Easy ordering fast delivery and the right part. Fit great
Looks good and easy to install! Seem durable and like the matte black powder coat finished.
Loved it. Looks great on my Jeep Wrangler. Ty Extreme Terrain!
Site provided valuable information. Seat covers were easy to install and look great.
Buying experience was easy and the brake/rotors arrived early. Box was a bit destroyed but everything in the box was fine.
Install was a different story. Easy install but the provided brake clips were the wrong size and didn't work at all. Went to auto zone and bought extra clips that worked. Disappointed in the attention to detail, but rest of the install was fine and break in was easy. Time will tell on overall quality.
I am sorry to hear that.
I do not see you have reached out to our customer service as of yet.
If you have any questions, Please let us know.
Amy
EXT 1257
EXCELLENT Experience...Knowledge support staff, willing to help and answer any of my questions. With quick delivery as well.
Fast delivery and a solid product. Very easy installation.
The best for Jeep good customer support and good product
Always a great experience will return for sure. Thank you for the timely shipping
The fact that you can see how your car looks with the accessories before even buying is already a big plus, without mentioning how easy the return process is. Thanks, guys
Good site with lots of options, but i wish they would demand more specs or info about the product to be posted in some cases.
Took awhile for order to ship and missed the delivery date estimate. Other than that has been great!
Perfect experience. No issues. I have used extreme terrain many times. I would highly recommend them.
Great product, fast delivery and Extreme Terrain set up installation.
Ordered the bleep grill, came with everything needed to install. The online install video was great as well. Everything in one place.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
Thank you for your feedback!
If you have any questions,
Please let me know.
Amy
EXT 1257