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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I love doing business with Extreme Terrain. If I have a complaint, it's shipping via FedEx. They tend to have Ace Ventura deliver most of their packages.
One of the headlights has a bracket that a piece of the trucks trim connects to was damaged. Styrofoam in package looked broken in pieces not protecting the headlight
Parts were easy to look up, had everything i needed any good prices, shipped same day
I recently purchased a Jeep JL and needed floormats. I dont know if anyone is aware of this but apparently the OEM rubber mats are at minimum $150! No thank you sir. Went on Extreme Terrains website to browse and found some open box ones for waaaaay cheaper then brand new and I mean come on…. They're floor mats. I dont need them to be brand new. Per the site they were scuffed a little but when I got them they looked brand new. I might have low standards but the deal I got was outstanding. There was nothing wrong with these mats. Thank you so much Extreme Terrain! I will be keeping my eye out for other items I want :)
The folks from Extreme Terrain always go the extra mile to keep their customers happy. From selection to price, availability and shipping, the best!
Packaged nicely, however one of the frame mounts always flacking everywhere, and didn't fit into the frame. Now that it is in the frame the D-shackle won't fit on it. So it ends up being worthless
I apologize,
I reviewed your order and I do not see
That you have reached out to our customer service as of yet about
This issue.
If you have any questions, we are happy to help!
Amy
EXT 1257
Wrong clutch slave cylinder was sent. Was supposed to have been pre bled and pre filled, the one delivered was not the one ordered.
I am so sorry to hear that.
I see you have reached out to our customer service.
If you have any other questions,
Please let us know.
Thank you!
Amy
EXT 1257
I finally received all the bumper parts, now how do I get them installed. I paid for the installation but have no contact information.
Thank you for your feedback!
If you have any questions, please let us know.
We are happy to help.
Amy
EXT 1257
Order experience was excellent. Order placed online. No issues. Received package by FedEx on time and not damaged. Put steps on with no issues. Easy to install. They look great. Excellent experience overall.
Good price for product. Replacement seats as good or better than factory.
The site is really good an helpful need to use other means of shipment. Have order a few things from here an the company used to ship has left products out in the rain plan middle of yard no where near the door
I am so sorry to hear that.
If you need any assistance,
Please feel free to reach out to our customer service.
Amy
EXT 1257
Order came fast and the mirror was the exact replacement I needed it to be. Perfect experience.
Everything was in stock. Shipped fast. Exactly what I needed at a good price.
Excellent. Product works as intended. Windows are safely stored but with me at all times.
After heavy crosswind took out my original hood latches I wanted something that really pulled down the hood and secured it. I was not a fan of the hood flap going down the highway and should have done this sooner. These latches look amazing and secure the hood tight. Very happy with my purchase.
Purchased a spare tire cover and window shade and both items came in a timely manner and fit perfectly.
My bumper was delivered quickly and it great shape. Excited to get it on my jeep
Great experience. We will be ordering from this company in the future.
I was happy to but the the bumper on the Jeep it made look great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I reviewed your order and I do not see that
You have reached out to our customer service as of yet.
If you have any questions, we are happy to help!
Amy
EXT 1257