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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great experience and communication from employees!
I ordered five tires and wheels a tire carrier front and rear numbers. Please start order on Monday and had everything by Friday. We are extremely grateful.
Found the product I was looking for, fast shipping, and the install went well
Great! The app is having an issue. When I click on a saved item to go buy it the app just takes me to the main screen and not the item so I can add it to my check out. I have look the item up to add it
My experience was great. Happy with the speedy free shipping.
I had a few issues with billing and selecting the correct product. Their team went over and above to help me out. Thank you
I received my order, but the order was not the year for my pickup.
Everything I received was wrong had to go to oreillys and get everything from them. Very disappointed and plan on letting everyone I know about my experience. Would like a shipping label to send it all back and get my money back very disappointed.
Order wheel spacers for my 2005 toyota tacoma and received them in great condition and before the expected delivery date
When I first started building my Jeep TJ, I shopped around for price and availability. Long story short. Extreme Terrain has become my go to site for everything. I know they will have it and recieve it within a few days.
I've used them for alot of components for my jeep. Every time, I get my packages sooner than I would have expected using the standard shipping. Their customer service is very helpful and knowledgeable and will certainly get you thru whatever your situation is. Great company!
It was a retirement gift for my dad. Arrived on time and no issues upon receipt. No missing pieces and everything fit together on the Jeep well.
Was delivered on time, fast service! Always had good service when buying my parts thank you!
Fast delivery and got everything I needed! The parts for perfectly
Overall good experience on ET. Shipping was very fast. Wasn't really a fan of the third-party stuff when checking out and receiving emails. It actually set off a fraud alert. Hope they can make their system more legit at some point soon.
Installation was not difficult. Instructions were detailed and it went together quickly.
Everything went smoothly very happy with the steps thanks
Great product. Love the instructional videos. Super simple.
Super easy to order and fast shipping. The tonneau cover showed up the next day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Amy
EXT 1257