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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The order was shipped quickly and as advertised.
I'll most assure order from here again.
ET is always quick at shipping and a pleasure to do business with. Haven't tried my new rain cover, but it appears to be a great investment.
Everything was great till I got my order I think you need to package the items a little better the back half of my order was D.O.A. On arrival the box was smashed crushed torn and the boxes holding the brake pads holes tears on it and the brake drum boxes have some damaged to my brake drums have dents and I dont now if they are dented and not round anymore definitely been dropped a time or to and the brake pads have dents and small chunks in them I dont like fedex they dont care about their customers but I did call and let you know about the problem customer service was great and set a bunch of photos just waiting for a return lable so I can get my new rear brake drum and rear brake pads
Great service and awesome customer service! My package was shipped and delivered on time and they gave constants updates on the status of my order.
Jessica was extremely helpful and knowledgable of my order needs. She took care of my order changes promptly and had an excellent attitude.
Great customer service had questions they answered fast
Fast shipping and items were exactly as advertised.
Installation was pretty easy. The rubber hanger was missing but they are sending me one no hassle. Sounds great and drives smooth. When idle it's not obnoxiously loud but when you put you pedal down it sounds great. Cruising on the highway, sound isn't annoying at all
Very easy to install without too much of a fuss. I'm very pleased with my purchase. Much Appreciated. Will continue to looks for more opportunities to obtain better parts/upgrades.
I got my item on time, it was shipped quickly and I was able to install as directed by the instructions.
My ordering experience on the app was great and the shipping was quick!
We have used the cover twice so far. It fits nicely. However, there is some loose stitching. I am a little concerned. Please contact me to discuss.
I am sorry to hear that.
I did try to reach out to you via phone.
Please if you are having issues with your item- feel
Free to contact our customer service.
You can always call or chat.
We are happy to help.
Amy
EXT 1257
Very satisfied.
I was very pleased with the response and communication I received from Extreme terrain.
Also, impressed with the follow up from them.
Second set of body armor doors I have bought, no instructions again, missing bolts and nuts and washers, missing bumpers, thank GOD I have the other set which fell apart, for spare parts, run away from these,
I am so sorry to hear that.
I made an attempt to reach out to you by phone.
If you would like to discuss, I would be happy to speak with you.
Amy
EXT 1257
Great mats, fast delivery, and overall great experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry about that.
There should be a spot at the bottom of the email where
You can select "unsubscribe" I hope this helps!
Amy
EXT 1257