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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Delivered a day before, no hassle. Easy ordering and easy delivery.
It was easy to find what I was looking for and check out was just as fast and simple and painless Extreme Terrain has always been my go to for jeep parts and accessories.
Bought a set of 5 tires/wheels from this company with TPMS sensors installed already. Got wheels, everything was great. Took Jeep to 3 different tire shops to have TPMS sensors activated. Nobody could get them to work. All 5 TPMS sensors were dead. I called customer service for help. NO refund offered! They wanted me (a female) to take the TPMS sensors out & ship back to them before they would send another set.
SO...you want ME to pay someone to remove your faulty product. Then pay someone AGAIN to re-install your possible new faulty product? ALL of this was supposed to be included in the HUGE price I paid for this 5 set of wheels. But Extreme Terrain will not stand behind their products. DO NOT BUY FROM THEM!
It shipped super fast and it is very good quality!
Excellent selection, price, and service. Very convenient and user friendly website.
Awesome the site was easy to navigate, and an excellent description of the product.
Great knowledge on parts help putting my list together in an order
Just what I needed. It makes it a whole lot easier to find smaller items when needed.
2008 Toyota Tundra CrewMax Running Boards. Wow, what a simple addition that has made a demonstrative difference. Extreme Terrian has a plethora of excellent add-ons and parts for my truck, I am a delighted customer! Thank you Extreme Terrain!
Purchasing was a breeze. Great website with photos reviews
Easy to rebuild and good quality parts with easy and clear instruction
Returning an item that was 100% my fault. Ordered the wrong part number. Sent some pictures, explained what happened Boom fixed.
Easy simple and fast shipping and checkout would definitely purchase again!
Fast delivery.
Items were exactly as described.
Thank you!
Ordered 5 wheels and lug nuts; initially received 4 wheels of which one wheel was totally the wrong design wheel. Days later I received the 5th wheel with the lugs. Upon the return of the wrong wheel I finally received the proper wheel to complete my order.
Found what i was looking for and it was delivered promptly all at a fair price.
I have had my Tacoma for about a month. The sales reps were very helpful. Merchandise arrived in a reasonable amount of time. Very Satisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I have reviewed your order and I see that you have spoken with our customer service.
I tried to reach out to you as well.
If you have any questions- Please let me know.
Amy
EXT 1257