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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Good experience. No issues. Delivered in time.Same parts I saw online but cheaper.
I've order many products from your company and have never had a bad experience...
My customer was very happy with his clutch and how much better it felt compared to stock
Easy site to navigate and so far have always been able to get what i am looking for.
Have placed orders numerous times... Have always found what I was looking for, products have always met my expectations.
Product quality was as expected, timely delivery, Parts installed as easy as it was state on the web site.
Exrltreme Terrain was able to diagnose and repair my 2000 Jeep Wrangler. The price was very reasonable and I would definitely recommend them.
Packaging on heavy, powdercoated items should be better. I would love to not see bare steel from fall damage on most items I purchace. My substandard paint jobs never truly hide the shipping scars.
The manufacturer was out of this item. Fingers crossed that you have it in stock.
Pretty simple. Saw what I wanted. Bought it and it was delivered quite quickly.
Top fits nicely, easy installation, great price & very fast shipping.
My order arrived ahead of schedule. Business was done well and love the product!
Exactly what I wanted and the price was great. You have great prices.
These are the best latches. Locks hood down great installed correctly. A+++++++ rating.
The web-site is great. Easy to navigate and good details about products. The coaster lights I ordered broke when I tried to plug in the charger cord. Very cheaply made. I would not recommend these to other customers.
Website was easy to navigate, found my part quickly and the product came faster than anticipated.
Fast delivery and the install was quick and easy, the oracle lights work fantastic
A customer of mine recommended That I order his parts from this vendor. I am more than satisfied with customer service experience and parts. Sales rep answered all my question
Didn't take long for me to find the parts I needed and said parts arrived less than a week later.
Quick shipping, tires and rims were packaged great and arrived in excellent condition.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am very sorry to hear about your experience.
I have tried to reach out to you via phone.
Please let me know if you have any questions.
Amy
EXT 1257