Extreme TerrainReviews 12,647

Gotten at least 5 badges from this site. Fast shipping and stays on. Exactly what I wanted

Ordered part 10-26-23, I still do not have the part 10 days later. Ordered 3 day shipping. Keep getting notices that it's out for delivery, oh by the way in Colorado somewhere. I live in AZ.

Item showed up 1 day early and was in good condition! I am so happy I made this purchase! Covers up the radiator and looks more appealing

Have not installed the new Radiator yet but looks to be of good quality, good price and shipping was excellent!

Was told I'd get responded to in 24 hours, here I am two days later with no response. What's even more frustrating is I made it clear that I had already booked an appointment to put a lift on that will make it possible for these wheels to fit, and I had to put a $400 deposit that I would lose if you didn't get me the wheels back on time And I still didn't get a response

I had never had a bad experience with ET until recently. Ordered a set of TPMS sensors and an activation tool and received the first set missing one. No problem, things happen so a return and replacement was set up. Received the second order - same issue even after I was ensured this order would be correct! Now I need to take pictures and drive to FedEx AGAIN because of their mistake. So now, several weeks later, I am waiting and hoping the 3rd order will arrive correct. Project delayed, frustration growing.

I ordered a set of upper and lower control arms for my 97 wrangler. They shipped fast so ill give them that. But when i got them, one was covered in rust. And the other had all kinds of gunk in the threads. When i contacted them to let them know, they said "oh we dont usually do that" and then acted surprised when i wanted a refund. On top of all of this. Instead of just sending me a label to slap on a box and ship back i had to take it two towns over and have it shipped out. And they STILL have my money. So shortly they will have their junk parts and MY money. Awful service. Awful buisness model. My refund should have been sent immediatley following my call. There are much better places to order from. Dont waste your time with this place.

I had the same issue as some of the other reviewers. The product that arrived was different than the one in the picture/install video.

Very quick shipping and excellent customer service

Ordered a roof rack. Didn't get delivered, when I followed up was told that I'd have to contact the shipping company to figure out why. When it finally showed up the box was pretty beat up and torn open. Was missing parts. Extreme Terrain gave me a $20 coupon.

MY ORDER WAS CANCELLED 3 TIMES BEFORE I HAD TO SPEND 45 MINUTES ON THE PHONE MAKING SURE IT WENT THROUGH. THEN I HAD TO CALL AND ASK FOR TRACKING AND INVOICE TO BE SENT TO ME. AND TO TOP IT OFF THE NAME ON THE INVOICE WAS COMPLETELY WRONG.

Great products and fast shipping. The site seemed a little slow on loading thing but understandable due to the massive amount of information and products it needs to display. The lift kit I ordered was very nice but it would be helpful if rough country would notate the top and bottom of the rear coil springs.