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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Fast shipping! They came before the scheduled shipping date.
I purchased the Side Steps. RedRock PNC Side Step Bars; Textured Black Easy installation. You must watch the installation video. The directions that came with the steps are vague and easy to miss a washer or two
It was a christmas gift but the box had the description on it so it wasnt a surprise. Seat covers are now on seats.
Found what I was looking for and at a great price, informative
I purchased my Cv axles on 11 5 23. I still haven't received it and it's the 11 15 23. And it's my first time buying from the company. Giving the benefit of the doubt. I did talk to the customer service they did a good job with my problem.
Recurring customer and will continue to use. I love extreme terrain, their options along with the prices. I also love the open box deals.
Excellent staff and products. They make it quick and efficient to order and receive items.
Problems are resolved right away.
I purchased 2 rear axles for my TJ. I found the perfect products at a great price. Most impressive part of my experience is that I ordered my parts on Monday afternoon. The parts were delivered to my house on Thursday morning. I could not be any happier.
Price was reasonable, parts seam to be of good quality, shipping was fast and free. LED DRL lights could use some better installation instructions but, I was able to find them on the internet.
Very easy to order what I need. Customer service is very helpful and excellent.
Easy to order products were as described pleasure to deal with
Easy online website to navigate through. Order was processed quickly and part arrived within 3 days.
Ordered an Adams front drive shaft for my 16' Wrangler. Did it all from my phone. Even verified my Veteran status for the discount! Super easy.
Ordered for my son outa state fast and in perfect condition
Very easy to navigate and informative. Enjoyed the videos as well. Plus, you guys are locked in Malvern and I lived there for a time. Awesome job and will definitely use you again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I see that our customer service was able to assist you.
Please let me know if you have any questions.
Amy
EXT 1257