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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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It would be nice to get the products sooner, please start providing sooner delivery
Be better if expedite shipping was offer
It was great talking with your sales team on the phone. I believe his name was Greg, he was very helpful with my order and got me checked out fast.
Shipping is fast always received my stuff in really good condition
Great experience ordering from Extreme Terrain. The ordering process was easy and the product was delivered on schedule. More importantly, the part fit perfectly on my vehicle - and was a great price!
Pleasant and unfortunately. Cut off?
I'm a fan of the OPEN BOX offers
Mr. Ed
Ordered 5 different items on-line. The website made it super easy to navigate and get my order completed!
This was the first of what I am sure is going to be many orders for my Jeep YJ. The website was easy to navigate items easy to find. The checkout process was just as easy to get through as well.
Jess g, need more customer service people like Jess G, totally rocked
I am hopeful items ordered are of high quality and easy to install (as advertised)
Great products and easy to work with, great customer support
I always call before I order to be sure the part will fit my vehicle. Seems that Sahara's don't always have interchangeable parts. They are always helpful and can always recommend something else that will work for me. Great customer Service!
Out fitted our last Jeep with parts from this company and was very happy, have. Anew Jeep now and intend to do the same.
Super fast shipping, Great quality, Easy instillation. Only issue i had was my aftermarket backup camera and license plate mount, i had to rewire the system due to the way the license plate mount in center of spare tire is not hollow on the new mount like it was on the old on. Easy work around and not the fault of Barracade
From pricing to ordering and receiving was all great. The installation video was a game changer as the product booked did not help whatsoever.
Very easy and very good selection of products so I can order everything all in one spot
Excellent website, very informative and knowledgeable. Awesome customer service
Great all around, thank you XT! Helpful and available, as always:^)
Straight forward online store with great pricing. Will do business again.
Very good customer service. I was credited 20$ for my previous order but can't access it now since the app crashed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Miguel,
We do offer expedited shipping for products shipping directly from our warehouse. However, if the item is shipping from the supplier to you, then unfortunately we cannot offer expedited shipping. I see your previous order is a direct ship and is coming to you directly from the supplier, which would be the reason why you were not given a different shipping rate at checkout. I apologize for any inconvenience this may cause. If you need anything else, please let us know!
Allison