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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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My order has been sitting for four days and still waiting for the carrier to pick it up. This is my second order from Extreme Terrain and my last. Same thing with my first order.
As always your company ships ontime and everything arrives in great condition.
Shifter makes noise. Factory part did not. I wanted to return part and they said they will not return it unless I get a garage to diagnose it is not the Jeep. Did not have any problems before. They will not return the part. First part I ever bought from them and will be the last. Should have gotten from Amazon.
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with your shifter. We understand that it has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy
Ordered parts on Saturday got delivery on Wednesday very quick and easy.
Have ordered many items. Always great. Great customer service
Always find more than I'm looking for. Yall make me want to spend too much.
I called in to discuss my project. My 2000 TJ was having a rear brake problem. We discused my options and I chose to purchase a rear disk brake conversion.
Finders and the flags came in quick, I checked out the finders and was a little scratched up unfortunately but getting it fixed
Exciting to finally get these! Definitely would recommend them to everyone!
Great price, arrived super quick and install video was spot on. Looks fantastic
I needed to replace my muffler and exhaust tip since my old one was broken. I ordered this thinking I may want a little nice sounding exhaust. I received the parts in a timely manner and had almost everything I needed to install it. The only thing I didn't have was the flange gasket and hardware to connect the new exhaust connection to the old exhaust connection. I got the parts installed and it looks great. The sound is a little louder than I thought, but it sounds great even for a V6. Highly recommend this if you want an easy to install solution to your 4runner exhaust.
I plan on doing more business with Extreme Terrain. Great place for Jeep equipment
Upgraded an old sail cloth top to a bestop twill top. Couldn't be more pleased. All upgraded parts on my jeep are from Extreme Terrain and I appreciate their speed of service and customer service for ordering and with any issues.
Of all of the gear and add ons I've gotten through Extreme Terrain, everything has arrived in a timely fashion and is of great quality
Easy to find the exact model for your vehicle
The parts came in damaged. The tec helping me out worked through all options with me. Big help we ended up keeping the damaged part and getting a 1/2 credit. Not ideal but it fit my time frame which is exactly what I needed. Extremely helpful. I recommend extrem to everyone.
I only have half of the skid plate. It is a incomplete kit.
Ordered new brakes for my gladiator and got them in 2 days, very pleased with the process and product.
Very professional. I will continue buying parts from them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with shipping. We understand that this has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy