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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I ordered step bars. They shipped and arrived fast. I haven't installed them yet for lack of time but leaving this review because I want the emails to stop. I think they will be great though.
I came home backing my jeep in my driveway. To find my very expensive package is laying in the middle of my driveway. Lazy careless delivery driver. As a delivery person myself I would be disappointed in myself if I was that lazy.
So needless to say I'm glad nobody just picked up my package, but on the better end. Last time I ordered from you it was delivered to a house 1/2 mile away. Thank goodness the person researched and called and got it from them.
Very easy to order easy to find what I was looking for the only thing is the shipping part with UPS terrible. I ended up getting my product today on April 13th through my regular mail UPS delivered it to the post office and not my home
I had a great experience so far. The tech sales Bri was knowledgeable about the items that I was looking for to fix my door leaking situation. I can give a full review once I'll received the product and install it.
I've purchased from Extreme a couple times and have always been impressed with how quickly things ship and how they arrive with such care. I'll definitely come back to them for all my Jeep needs!
As the title stated, price point was good for the product. Happy with it this far.
Changed out my Gladiator headlights to LED which caused the brights to go off. Device worked fantastic. Order was filled quickly and received on time.
I ordered a harness kit so i could lift off myself the roof from my 2023 Bronco. I believe threw my error, an accounting error accord. Two were purchased instead of one. I received both sent one back only to have a store credit and not put back on the card that was used. I believe my hostage money is being held to force me to purchase something I don't necessary need but just want to close the account.
I also purchased the mud guards for same Bronco and was disappointed to find package ripped open with the mounting clips missing. I am a where of your return policy, helpful but purchase the clips local. Not necessarily all on you, fat fingers,,bad eyes and aging out. Thank you.
Decent site, the prices are ok, sometimes things are on the expensive end. Also I would pick normal shipping, the 2 day option is never 2 days so you end up paying more for no reason.
Hey there!
Thank you so much for your recent purchases for your 2017 Wrangler.
We appreciate you taking the time to leave feedback.
Please let me know if you would like to discuss.
Amy
EXT 1257
I ordered custom winch cover, full set of custom seat covers, custom floor mats all embossed with JEEP logo. They were all delivered lightening fast & the quality is awesome. I want to let all the electronically challenged folks know that you can call EXTREME TERRAIN & you will speak with a human representative & place your order thru them. Shout out to Ray S. For doing a stellar job helping me with my order and your follow thru after wards. Good doing business with you.
Great quality parts, excellent staff but it took 9 days to get my parts. Their warehouse is in Pennsylvania and I live in NY and it said in stock when I purchased them, besides that, really great company
I apologize that your axles took a little longer than expected to ship out. Thank you for reaching out. I have left you a voicemail and please feel free to contact me if you have any questions or if you would like to discuss your experience. I would be happy to speak with you about it.
Amy
EXT 1257
Called to ask a simple product to ensure I would be ordering the correct part. The agent would not let me ask my question unless I gave my name, phone and address- not happening! Really missed me off. I really wanted to buy so I called back and the next l agent was great.
I received and installed my weather tech bug and stone guard on my 2021 Toco. Fits perfectly. It actually sits about a half inch above the hood so I didn't use the bumper guards. I also didn't need to adjust the hood stoppers because it didn't hit the headlight cover. I would recommend this product.
Got running boards for my 2024 Sahara and they are amazing! So easy to assemble
Followed the video instructions and i installation was a breeze.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for speaking with me about your mud guards. We have emailed you an update.
Please do not hesitate to reach out if you have any questions.
Amy
EXT 1257