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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Jeep looks way better with her new Angry eyes! All she needs now is a fresh set of boots and sh be ready for adventures!
So much fun...so many things! Fast shipping, and the decals look as well-made and professional as factory.
I made a purchase back in 2016 and when i received the item it was used. I requested a return/ exchange of the same item which I did receive. It wasnt untill recently after making other purchases with no problem did iI learn that I am on a "Do Not Sell To" list. This is fine as i beleive that every company has the right to deny anyone service. There are alot of other ways to buy from.
Great product, great price, & fast shipping. Would buy again.
I have ordered LED lights and fog lights for my Jeep and 4Runner. The team has been easier to work with in making sure I am happy. The 4Runner fog lights did not fit due to the original fog light being after market and the team made that part easy as well.
Easy to order, fast and prompt delivery, great experience!
Recently I was looking for a replacement for my 2015 Toyota Tacoma Tonneau cover, and Extreme Terrain had a sale, so having bought from them before, and had great luck, I purchased it from them! I save a ton on money, and free shipping! Thanks Bill
Seems to be a well built cooler.
Product description said there was an 8" electrical fan included, which there wasn't.
But overall happy with purchase.
Good variety of products
Good description & explanation of what is behind g purchased
Great tutorial on installation.
I'll keep shopping here.
Always helpful and friendly staff whenever I call for support.
Great product as usual and definitely delivered on time with no issues.
Always an easy experience and always on time delivery.
The site was so easy to use and very easy to navigate!
Ordered theae lights to replace my faded lights. I haven't installed them yet due to I am going to paint my fenders. Once painted I will install the new lights.
Product was easy to find online at Extreme Terrain. It was also easy to upgrade shipping so I could have the part delivered overnight. The only challenge was that while placing the order I specified that the item be shipped to an alternate address, not my billing address, but when I saved it and went to checkout it kept placing the delivery address as my billing address. I was not able to get it corrected, so I ended up calling customer service and placing the order over the phone. This process was easy, and the overnight shipping worked great, with delivery mid morning the next day.
Easy website ordering fast shipping ๐๐๐๐ The parts always work as advertised
Parts were as described, shipping got delayed a day but the new ETA was accurate and arrived promptly. No complaints and will do buisiness here again.
Quality product, just as advertised. I would buy from Extreme Terrain again.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am sorry to hear about your experience. I see that you have spoken with our customer service team and we have reviewed how to resolve this issue.
Please if you should find that you have any other questions or would like further assistance with this, do not hesitate to reach out to me and I will
Be happy to review this with you.
Amy
EXT 1257