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Extreme TerrainReviews 12,647

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,646 reviews

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Ohio
1 review
0 helpful votes
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Quality side steps
April 22, 2024

Very quick delivery, great sturdy side steps, love them!

Date of experience: April 12, 2024
Idaho
1 review
0 helpful votes
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Very happy with my purchase!
April 22, 2024

Jeep looks way better with her new Angry eyes! All she needs now is a fresh set of boots and sh be ready for adventures!

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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My go-to for mods.
April 22, 2024

So much fun...so many things! Fast shipping, and the decals look as well-made and professional as factory.

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Poor Business Etheics
April 22, 2024

I made a purchase back in 2016 and when i received the item it was used. I requested a return/ exchange of the same item which I did receive. It wasnt untill recently after making other purchases with no problem did iI learn that I am on a "Do Not Sell To" list. This is fine as i beleive that every company has the right to deny anyone service. There are alot of other ways to buy from.

Date of experience: April 12, 2024
Support R. โ€” Extreme Terrain Rep
over a year old

I am sorry to hear about your experience. I see that you have spoken with our customer service team and we have reviewed how to resolve this issue.
Please if you should find that you have any other questions or would like further assistance with this, do not hesitate to reach out to me and I will
Be happy to review this with you.

Amy
EXT 1257

California
1 review
0 helpful votes
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Great product, great price, & fast shipping. Would buy again.

Date of experience: April 12, 2024
Virginia
1 review
0 helpful votes
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Easy to work with
April 22, 2024

I have ordered LED lights and fog lights for my Jeep and 4Runner. The team has been easier to work with in making sure I am happy. The 4Runner fog lights did not fit due to the original fog light being after market and the team made that part easy as well.

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
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Easy to order, fast and prompt delivery, great experience!

Date of experience: April 12, 2024
Connecticut
1 review
0 helpful votes
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Great deal on a great product
April 22, 2024

Recently I was looking for a replacement for my 2015 Toyota Tacoma Tonneau cover, and Extreme Terrain had a sale, so having bought from them before, and had great luck, I purchased it from them! I save a ton on money, and free shipping! Thanks Bill

Date of experience: April 12, 2024
Maine
1 review
0 helpful votes
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Well built
April 22, 2024

Seems to be a well built cooler.
Product description said there was an 8" electrical fan included, which there wasn't.
But overall happy with purchase.

Date of experience: April 12, 2024
Louisiana
1 review
0 helpful votes
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Great experience
April 21, 2024

Good variety of products
Good description & explanation of what is behind g purchased
Great tutorial on installation.
I'll keep shopping here.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Always helpful and friendly staff whenever I call for support.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Perfect
April 21, 2024

No complaints, arrived in perfect condition with no damage

Date of experience: April 11, 2024
Washington
2 reviews
0 helpful votes
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Rear bumper order
April 21, 2024
Updated review

Great product as usual and definitely delivered on time with no issues.

Date of experience: April 11, 2024

Always an easy experience and always on time delivery
September 3, 2023
Previous review

Always an easy experience and always on time delivery.

Date of experience: September 3, 2023
Illinois
1 review
0 helpful votes
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Great Site!
April 21, 2024

The site was so easy to use and very easy to navigate!

Date of experience: April 11, 2024
Kansas
1 review
0 helpful votes
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Euro light guards
April 21, 2024

Nice product and looks great with fast shipping also.

Date of experience: April 11, 2024
Louisiana
1 review
0 helpful votes
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Barricade Fender Light Replacement
April 21, 2024
Updated review

Ordered theae lights to replace my faded lights. I haven't installed them yet due to I am going to paint my fenders. Once painted I will install the new lights.

Date of experience: April 11, 2024

Easy ordering online
August 18, 2022
Previous review

Easy ordering online

Date of experience: August 18, 2022
New Jersey
1 review
0 helpful votes
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Jeep Wrangler Skidplate Order
April 21, 2024

Product was easy to find online at Extreme Terrain. It was also easy to upgrade shipping so I could have the part delivered overnight. The only challenge was that while placing the order I specified that the item be shipped to an alternate address, not my billing address, but when I saved it and went to checkout it kept placing the delivery address as my billing address. I was not able to get it corrected, so I ended up calling customer service and placing the order over the phone. This process was easy, and the overnight shipping worked great, with delivery mid morning the next day.

Date of experience: April 11, 2024
Illinois
1 review
0 helpful votes
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Easy website ordering fast shipping ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘ The parts always work as advertised

Date of experience: April 11, 2024
Massachusetts
1 review
0 helpful votes
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Good parts
April 21, 2024

Parts were as described, shipping got delayed a day but the new ETA was accurate and arrived promptly. No complaints and will do buisiness here again.

Date of experience: April 11, 2024
Oklahoma
1 review
0 helpful votes
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Wheel Spacers
April 21, 2024

Quality product, just as advertised. I would buy from Extreme Terrain again.

Date of experience: April 11, 2024