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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Product selection was considerably easier than most anywhere else I have been. Ordering was a breeze and shipping was damn fast! Installation proceeding slowed due to very hard to remove original bolts. No instructions provided, however was sent the offer to make video for store credit. Will be attempting this no doubt.
Very pleased so far with both price and quality, and will be doing additional business here!
I truly enjoy getting the catalog in the mail. Go cover to cover as soon as it arrives!
Easy online ordering, competitive pricing, great customer service and quick shipments!
Great selection of products! Easy ordering!
Ordering a part and receiving it is not a problem, but when I had to return two items it took more than the 10 days they stated I would receive my refund. I received two items in one box and they stated the refund was delayed because I returned both items in the same box it was shipped to me instead of separate boxes. Go figure.
Ordered the top online, and was delivered in 3 days.
Simple installation instructions.
Awesome top and excellent service from Extreme Terrain!
Im obsessed with my tires. Perfect addition to the Jeep
Quick and easy. Prompt service. Found site browsing internet
Ordered grab handles and a new front bumper for my 2014 Jeep Wrangler Sahara. Everything from ordering to delivery was quick and I'm really impressed with the quality of the parts.
The break light does not fit over the posts that hold the spare tire. Now I have to see if you'll accept the return.
I am so sorry to hear that your Rugged Ridge LED Third Brake Light Ring did not work out for you. I do not see that you have set up a return as of yet. I have left you a voicemail reviewing how to process a return if you need to do that. Please let me know if you have any questions.
Amy
EXT 1257
Sold me something out of stock and no longer being manufactured. Never contacted me, never shipped an item, never refunded the money. Basically stole from me.
I am very sorry the battery you ordered was out of stock. I have left you a voicemail letting you know that this was refunded back you you last week. I apologize for any frustration and inconvenience you experienced. Please let me know if you have any questions.
Amy
EXT 1257
Received my quick release screws for my hardtop installed quickly and look very nice very pleased with product
The entire shopping and shipping experience were great, unfortunately the part I've ordered does not fit my fog lights so I had to return it. Overall I will definitely do business with extreme terrain again
Shipping was fast. The hood arrived today in excellent condition. Absolutely no damages or blemishes. Absolutely worth the money...
I placed an order 4/3 the one item I ordered says was to suppose to ship between 4/ and 4/10 it is now 4/15 and still waiting for it to ship. Online shows in stock so it should have no reason for being it delayed.
I am so sorry to hear about your Front Wheel Bearing and Hub Assembly Set being on back order. I know you have spoken with our customer service team but I wanted to reach out an apologize for the delay. I am sorry I missed you when I called. Please feel free to reach out if you have any questions.
Amy
EXT 1257
I was looking for a nice tire/rim for my Jeep gladiator that I'm getting a 3" lift. There were many options and shipped quickly!
Top easy install, fits great! Shipped quickly, Extreme Terrain is on it. Looking forward to many more purchases.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear that your Door Sill Plates did not fit as expected. I see that we have assisted you with a return.
Please let me know if you have any questions or if you would like assistance.
I would be happy to help.
Amy
EXT 1257