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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Received the package excited to install the catch can however it was missing some key components. Was sent two hoses which one was the wrong length. However they were also the wrong size as well. Contacted customer service and we worked out a remedy fairly quickly overall. It took some of my customer service skills in order to coach the representative on presenting all available options given the situation. Felt the representative was simply following scripted protocols instead of thinking outside the box on instead of how to keep me moving and not making me wait another 5+ days on returning and waiting to send out a replacement.
I shopped open box for a grille and was not disappointed. There was a couple scuffs on it that were shown in the pictures but they weren't that bad can't even tell it's not new. I'll shop here again
Worked fine...easy install. If you still have rotor stays still in place you need to remove to be sure flush mount of spacer.
Great Look! Affordable! I watched the install video a few times. Two out of three wrenches difficulty rating is accurate for first time install. The first one took about an hour to install. The second one just twenty minutes! Love the halo blinking amber with the turn signals!
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I really like purchasing products from extreme terrain. Always find what I need!
Very easy to shop the site and checkout!
Everything I've ordered from this company for my jeep. Wrangler has been remarkable, good pricing and easy to install I especially love the videos that they make to explain every.
It was easy to locate and purchase the needed item. Pay directly. The item shipped quickly and was able to fix the problem quickly and get back on the road.
I had the same axle's ordered from another place for 3 weeks and had only been told that my order was delayed, so after contacting them was told my order "might" ship out on 4-29 so i canceled my order. Found same item here on 4-11 and received it on the 14th. Awesome shipping..
The live chat support team is a winner in my books. They're knowledgeable about everything and were very straightforward with my questions about a very high-value product. They were not afraid to tell me that the ET website listed incorrect dimensions for the product.
They were also helpful the day after my purchase when I discovered the very same item had gone on sale. They could have been jerks and made me cancel the original order and re-order it for the lesser price but they were cool about it and refunded me the difference. That alone is what will bring me back to ET to by more gear for my rig.
Fast shipping, product was as advertised, competitive pricing.
Every time I have talked to someone at ET they have been, very informative. Only complaint about ET is to many emails. On or two a week are fine. Seems like I get multiple per day.
Product arrived as described and delivered within 48 hrs of ordering.
Since I had a tripe planned 3 days after ordering, this was the right price and the right delivery timing.
Great experience! Order all my parts from here! I appreciate how fast my order comes and the quality of the parts received. I love getting the catalog's as well!
Between purchasing and receiving my item everything went smoothly and I'm beyond grateful.
Great service, fast delivery. Would do business again and highly recommend!
Thank you guys
The bumper is excellent and just in time when i needed it, great service thank you very much
Awesome shopping experience and very fast shipping.
The delivery driver managed to damage one of the wheels.
I am very sorry to hear about the issue you had with a wheel. I took at look at your order and it looks like our customer service team has already assisted you with this.
I know that this has been taken care of you for but, please feel free to reach out to me if you should have any further questions or if you would like to discuss your experience.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about the issue with your Corsa Performance Oil Catch Can I am glad we were able to make things right for you.
Please do not hesitate to reach out if you have any questions or if you would like to discuss your experience.
Amy
EXT 1257