Thanks for bringing back Bizarro herbal incense in bulk! If you're into incense, this is the best deal you can find online. It took just five minutes to place my order, shipped the next day, and arrived in four days to UK. Other deals are good, but this bulk variety really stands out.
You can't go wrong with this place; the products are hard to find elsewhere, and honestly, alternatives don't compare in strength. It's probably the best online shop for legal highs, easily competing with local stores.
I used to shop at several different places, but my friend recommended this site, and I haven't looked back. It's great for cannabinoid liquids and herbal incense, which is what I typically orde - no issues whatsoever.
This shop convinced me to stop buying from local vendors. Keeping it legal and professional means you know what you're getting from reputable brands. I've never had any issues with my orders, and the shipping is always prompt.
I was a bit nervous about buying online, but this is the best option I found, so I gave it a shot. I've only ordered variety packs for a little bit of everything. I've ordered twice now and haven't encountered any problems. The products are good, but I'm still hesitant about placing a larger order.
It's super easy to place an order, even if you're new to online shopping. There are plenty of options in every category, so you're sure to find what you need. I've had no issues with shipping or packaging; my orders typically arrive via DPD in less than a week.
The site feels very reliable based on my first order. It's like any other online shop; placing an order is simple (I recommend the herbal incense). The packaging is professional and careful. I opted for expedited shipping and received everything at my door in just three days. Excellent!
Very good service and fast shipping—order with confidence! Finally, a site that delivers as promised without any sketchy practices. Placing an order takes just a few minutes, and delivery is usually around a week, depending on your location. Excellent value for money.
The only downside is that you have to wait a bit if you don't shop locally. They're based in the Netherlands, so packages take about 4-5 days to arrive in other countries. However, the quality is high, and ordering is easy - just don't wait until the last minute.
This website is excellent; everything is as advertised, featuring only quality brands. The packaging is discreet and professional, and I received my order in under five working days, even with standard shipping. They also offer expedited shipping if you need it sooner. Customer service was helpful when I had an issue in the past, and everything was resolved smoothly.
I was a bit anxious about ordering legal highs online, but I decided to give it a try. I ordered the cheapest incense as a test on a Saturday and received it by the following Friday—just in time for the weekend. Excellent quality; I'll definitely be ordering again in the future.
They always deliver and never disappoint. This shop is great! I've been ordering for a few months, mostly focusing on their exclusive research chemicals. If you're unsure about something, it's helpful to chat with them first; they're very knowledgeable.
Great variety of products.
Very good quality products. Prices defying all competition. Super fast delivery with express option. The after-sales service was able to meet my expectations. Very discreet packaging. No doubt this company is serious and offers quality service. I really recommend this store to those who are looking for product quality that does not change over time.
Thank you EH!
EDIT: 29/05/23
Hello, the problem being solved, I can only be satisfied. Thanks for doing the needful. I'll keep you up-to-date.
New order placed:
Order number: 5 3 9 4 8
Transaction ID: ch_3ND7hiEWbPagGWt60ehw4aGK
EDIT 05/27/2023:
Obviously, there is a misunderstanding here.
I was debited €69.73, as expected when ordering.
I don't understand your message at all.
The order for the amount of 31.09 dates from 2020, I do not understand the link with the problem here, see attachment. I will also send you the screenshot during checkout. There you will find the transaction ID.
For the shipping method, it would be good to specify it before. I would not have paid an extra 24€ Euro for a non-express private transport service. Thanks
26/05/2003
I paid for UPS express tracking. The order is sent to me 3 days after the processing of the order in simple tracked international letter?
Parcel stuck in customs obviously.
Useless after-sales service...never again
Take care of your money, It's not the shops that are missing. This site was working well for a while, but it's over.
EDIT 25/05
You have finally found the sent email! You answer this:
"Hi Thanks for your e-mail. Please note that your order was processed on May 24th, which means the payment was received on that day. However, as per our shipping policy, orders will be shipped 48 hours after payment confirmation. Thank you for your understanding!"
The order was placed on the 20th!
It was immediately debited!
You spin around...
Hoping that the situation improves quickly. It doesn't give a good feeling. We expect more from a service like yours. It's not the shops that are missing.
And I understand that mistakes can happen. But, communication could be better.
Hope it's no selective scamm!
Allays we was lucky buyer's on your Shop!
Poooh is hard to lost
It"s not first time to lost
We has love your store!
But you don't want to track. So We lost all!
We find a other store where it's possible with Tracking number!
So I ordered from them on 28/06/2021 and paid as per usual. Surprise, surprise, more than a week later they still haven't even looked at my order #******* much less shipping it. I sent them a query trough their "support portal" which gave a very generic response "Thanks for your e-mail. We understand your concern. Please note that as soon as the process is completed you'll get an update" absolutely disgrace of customer service, absolutely disgrace of service.
Upon checking your inquiry, we are seeing that our customer service team has replied to your emails more than once about your order. Due to the high volume of orders, we are experiencing brief delays with processing also, as every payment has to be checked and verified before an order is processed. This can result in delays since we have to be careful with verifying each transaction. We cannot update an order to be processed until the payment is successful 100%. When a customer receives that update it means that everything is clear and the order will then be prepared to ship. If you have any further questions please reach out to us.
I'm from the UK and only realised that after I paid for my order EH could not ship directly to me. I didn't fancy paying £9 tracked postage plus at least 15 Euros using a parcel redirection service. I requested a refund, which I received roughly two weeks later, and the customer service was very good, and they replied promptly. Just a warning to UK customers - It's expensive and a hassle. I may try ordering again in the future once I can afford it.
Horrible customer service! Every time I have to contact support. The guys opened an online store early, their level is still in the underground passages to sell! The only thing I like is the quality of some products, however, this is not guaranteed; they may change the ordered product to another without agreeing with you.
I ordered a product. They didn't tell me I'd need to contact an intermediate delivery company. THey say they can't send it to me directly. I aske my money back, they changed the order status to processed but still not sending it nor giving me tracking number (of course). I keep asking for my money back and nothing. I'm opening a dispute through my bank to get my payment back (if I'm lucky). Don't trust them.
Hi Francisco
We apologize for the inconvenience we caused you, you happen to have placed the order when we changed the availability of the product for other countries, we expect to be able to ship the RC that you purchased outside of the Netherlands this week again.
We have already refunded your order, please check your e-mail and please check back with us in a couple of days, the product page has an indicator of where the product can be shipped to directly, and it will update soon.
Best regards
Express Highs
-----
Hi Francisco
Can you please update us on the status of your refund, is everything okay?
Best regards
Express Highs
Placed and order in September still waiting on half of it 10 weeks of constant emails and then EH pass me of with passing the buck and general nonsense and stalling tactics so I've decided to let them keep it it's the easiest option at this point because it's just an uphill battle now and poor customer service. But obviously they've lost another customer as there's no point placing any more orders if it's going to be a battle to get what I paid for.
Totally recommendable! Good price and good product! For sure I will buy again on the page! The first time I did not know what to think, but today I am a regular customer and I am very satisfied with the service it provides! Of course for me, they are the best option! Express Higgs!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dare
Could you please update your review with your order number, so we can take a look exactly what the problem is?
We do offer tracked shipments to most locations, all products in the Legal Highs shop are always sent tracked with DPD, UPS or DHL.
Only products in the Research Chemicals Shop and only to "Germany, Austria, Denmark, Sweden, Iceland, Finland, Norway" can be shipped with regular airmail. All other countries will still receive a tracking number even for Research Chemicals. You see this message on every product page, shipping page and checkout page for Research Chemicals.
The regular mail shipments of RC's to the above mentioned countries is an industry standard right now and there is a very good reason for that, the success rate for these countries is much greater with regular mail than with any courier company.
We hope this clarifies our shipping process for you and we await for your order number so that we can help you further.
Best regards
Express Highs