SpiritualQuest

After almost 6 month wait my sauna arrived. And I must say I do love it. Simple to put together (will need 2 people to lift). Some clamps were slightly off but it did not hinder the process, the wood is beautiful and smells wonderful. The product is worth the wait, especially because of the great prices. However, the customer service needs improvement. I had no problem waiting longer, but there needs to be updates on status at least once a month.

Premier starter kit, The assortment of salt lamps in this kit is impressive. Each lamp boasts its unique, natural charm, radiating a warm, soothing glow that instantly elevates the ambiance of any room. The craftsmanship is exceptional, and the soft, tranquil light creates a serene atmosphere that is perfect for relaxation or meditation.

The best part? The free shipping made this purchase even more appealing. It arrived fast, thanks guys

Beautiful lamp, good price for xxl size. The bulb that came with it, as well as an extra bulb that was included in a separate box do not work. I happened to have a nightlight bulb so that worked fine in the lamp, so no big deal. The shipping was impressively quick. Overall, I'd say I'm very pleased with my purchase.

Beware of the negative reviews about this company. As of 2024 this company has exceeded expectations. I was hesitant at first after seeing some negative reviews about very slow shipping and not getting product. RICK personally called me after an email of my concerns to insure me my sauna was on the way. It took about 2 weeks from date of purchase and the people complaining about delayed shipping were ordering during the COVID pandemic when the whole world was "delayed." I'd like to personally thank Rick and everybody at spiritual quest for my AWESOME sauna as I'm typing this review inside it sweating my b****s off. The installation was easy and the sauna is simply magnificent. Thank you so much, 5 stars would recommend to your mother.

Delighted with my purchase of multiple salt walls! The units turned out to be larger and more attractive than I had initially imagined. The team's support was exceptional, offering valuable phone consultations for my contractor who was setting up the salt walls in different configurations. The weight of the units was apparent, and I'm thankful for the assistance provided. The salt walls not only serve a functional purpose but also contribute to the overall aesthetics with their beautiful design.

I finally received my Sauna after 6 months of waiting. I'm aware that there were shipping issues and the company moved from the west to the east coast during this time. However, no one returned any calls or emails during this time. At some point I felt like I was scammed and thought I was out $2000. Finally a couple mass emails were sent to customers waiting for products to ship with a promise to receive a $100 gift certificate. Finally got a call from Rick saying the Sauna was packed and ready for shipment. Awesome! Got my product and I will say it's very beautiful. One issue though, it was supposed to come with a foot detox himalayan salt dome and they sent a salt lamp instead and i didn't receive the $100 gift certificate. I emailed the company and got a reply (first reply ever) that they were out of stock. Ok that is great but COMMUNICATION would have been greater. I would have gladly waited for the product that was supposed to come with my sauna to make it a "salt cave". I ended up using the gift certificate that they sent after my complaint email to get bricks to adhere to the back wall so that the product was indeed a salt cave. The other issues I ran into were the instructions. The sauna came with an ionizer, which the manual is a joke. I had to look online to find out what it was and how to use it bc the manual is very generic. There were also zero instructions on how to operate the heating unit under the bench seat. The controls read O, A, B, C. I emailed the company again to ask what these functions do. Their response was, " a or b is the best ones to choose." This very generic response sent me on a mission to find on the internet anyone who may have a clue what these functions do. I feel the customer service for this company needs serious work. They need to have better communication and better knowledge of their products so they can explain how to use use them if a customer is confused.

Btw anyone (including Spiritual Quest Staff) needing clarity on how to use the bench seat heater:

1) A emitter (short-wave IR radiation): warms the body deeply, less the air and environment
2) B emitters (medium wave IR radiation): warms the body, less the air and environment
3) C emitters (long-wave IR radiation): heats air and environment.

I wanted to share my experience with my new 5x2 salt wall! The remote-controlled lights add an enchanting touch, and the natural glow is simply intoxicating. I have noticed a significant improvement in my space's air quality, and the calming ambiance has made it the perfect place for me to unwind and meditate after a long day. I highly recommend the spiritualquest salt wall for your own space. It not only adds a stunning visual element but also promotes a sense of calm and well-being.

Hey there! I recently had an amazing experience at the Executive Single Salt Cave Sauna, and I just had to share it with you! As a satisfied customer, I can assure you that this place is nothing short of transformative.

From the moment I stepped into the sauna, I was enveloped in a gentle warmth that encouraged me to sweat out all the toxins in my body, leaving me feeling refreshed and revitalized. The salt-infused air worked wonders for my respiratory system, while the infrared heat provided relief to my sore muscles and joints.

The atmosphere inside the salt cave was incredibly calming and relaxing, making it the perfect environment to unwind and recharge. I could feel all the stress from my day melting away with each passing moment, and I even noticed better sleep at night afterward.

If you're looking for a unique and rejuvenating experience, then I highly recommend visiting the Executive Single Salt Cave Sauna. The combination of infrared heat and Himalayan salt offers a multitude of benefits, and the calming ambiance is just unbeatable. So, go ahead and treat yourself to an unforgettable experience!

My purchase of several sauna walls exceeded expectations! They're larger and more attractive than I thought. The team's support with phone consults for my contractor was a game-changer. Thanks for the assistance!

I requested a salt bowl lamp for Christmas as a gift. The lamp arrived but the salt balls weren't in the box. Instead there were salt rocks, I called customer service - a really nice lady answered and she shared that the salt balls were on backorder... another shipment would be arriving in a couple of weeks. The salt rocks were complimentary due to the delayed shipment. She was extremely accommodating! Why only 2 stars? If she wasn't so nice, I'd rate as 1 star. The salt balls arrived (I received them a week and a half ago) but they don't heat! 1 ball (that sits directly over the lamp) gets slightly warm, the rest of the balls remain cool to the touch. I've heated the lamp for hours, with the same results. I called customer service last Friday (needless to say it was not a stellar experience). The gentleman proceeded to tell me that the salt balls don't heat! The lamp doesn't get hot enough! I asked him why it's advertised on the website that the balls can be used for massage and it's advertised that they heat up. He said he didn't know why but that the lamp is for looks, I have to find an alternative way to heat the salt balls... such as wrapping them in a hot wet towel. I'm pretty sure a warm wet towel will cause the balls to degrade faster. I'm very disappointed with this purchase - I wanted them to use on my muscle aches.

I recently purchased a sauna salt cave, and it has been a game-changer for my health and wellness routine. The combination of the sauna's heat and the salt's therapeutic properties has significantly improved my respiratory issues and skin conditions. I feel more relaxed and rejuvenated after each session.

Spent 2400$ for 2 person full spectrum and paid extra to have them install a 5G harmonizer this thing was loaded with everything I needed.
Freight came with papers to sign that had NOTHING about what was inside. The model numbers were no good because they don't list them on their site so there was no way to compare to what was on the box. So I trusted spiritual quest and Started to put it together only to Discover it was a 1 person (1,399) not loaded. They wouldn't take it back or make it right.they said it was taken off the pallet And told me to bad you signed for it here's 400$ go now away. So now I'm out 2k and stuck with a unit I can't use. Don't trust them. THEY screw up and you have to pay.

Thank you for fixing and getting the Halogenerator back to me so quickly! It is working well so far! I really appreciate the good customer service! So refreshing!

The ordering process was seamless, and I appreciated the intuitive interface that SpiritualQuest's website offered. However, what truly exceeded my expectations was the assistance provided by their helpful warehouse staff. They were incredibly knowledgeable and provided valuable insights into the saunas, helping me select the perfect one for my needs.

Spiritualquest are my most beloved darlings, we have a medical situation at our home and requested one of the saunas to be expedited. Don't you know the customer service team has a formal policy regarding these important concerns. Upon arrival of a new shipment they did get my sauna out to me as indicated and its on route, this means so much to my family and our gratitude needs to be shared. Thank you for providing us with a great deal and a lot of Hope!

I purchased a few of this companies salt boxes 10x20. My shipment was jumbled as all get out I had to contact 3 + times for a tracking number since a random package with just lighting arrived and nothing else then was rudely given tracking info for 2nd package that actually had the product. Once arrived tried to set them up but apparently was not shipped two connector pieces to actually install the lighting aspect. Reaching out for the missing connectors I was finally answered via email and the unprofessionlism and rudeness for a mistake made on there end was baffling. I even have copies of every email and phone records for every attempt to reach out but extremely rude order now to actually use the items purchased has been weeks and now waiting another 5 to 6 business days for their mistake and mis packaging. Definitely look else where any other company will have better customer service and not belittle their customers with lack of information and accountability. I'm now thinking this company just pays for their reviews since a few chat rooms on reddit have other customers whom have has similar experiences with their products shipping and customer service.almost over a month since initial reach out.

I've been using my pyramid salt lamp for years, and I can't imagine my room without it. The warm glow it emits both and the air in my room feels noticeably cleaner. I love the unique pyramid shape, which adds a touch of elegance to my decor. Overall, I highly recommend this salt lamp to anyone looking to improve their indoor air quality and create a cozy atmosphere.""

Merchant choice:
The warm glow it emits is so calming and the air in my home feels fresher. It's also a great conversation starter when guests come over. Highly recommend!"
Product choice:
I love the salt lamps

I've spent over $10,000 for 2 units and this place is an absolute disaster. Rick, the managing partner, will call and yell at you if you hint at disputing credit card charges for non-fulfillment. My husband listened to him on speakerphone with his jaw on the floor. I still haven't gotten the units I ordered in February and they've stopped responding to inquiries. I fully expect him to see this and start yelling at me.

They deliberately delay your shipment so you ask for a refund then they keep 25%. Pretty lucrative business they're in. Then they harass you by leaving bad reviews for YOUR business. They will not give me a refund even tho I have never received the sauna. They will not call me back. Check the better business bureau before buying. I wish I would have, hundreds of cases like mine

Hey guys

Got everything built and it turned out great! Couple questions. In the upper back corner there is a plug that looks like it is for an O2 ionizer, I think this is going to be a great addition to my workout space.

Thank you.

Looking for high-quality infrared saunas and Himalayan salt walls at affordable prices? Look no further than Spiritualquest.com! They offer a unique and diverse selection of spa products to meet all your needs, making them the ultimate destination for those seeking great value in their salt walls. With their commitment to quality and affordability, they stand out from all the other websites out there. So why wait? Visit Spiritualquest.com today and discover the perfect products to enhance your spa experience and healing modalities.

I ordered a sauna almost 8 months ago and they will not deliver the product or refund my money. This is a fake business!

They seem to have the best ideas and are directly acting in the law of attraction which is obvious that is a great experience"

Merchant choice: for me this was the only choice the have the best prices and they do alert customers to possible time frames.

Product choice: I chose the single sauna, and some extra salt lamps. Its not hard to see how much we like this stuff.
Hand to see if I like this stuff.