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SpiritualQuest Reviews Summary
SpiritualQuest has a rating of 2.5 stars from 211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SpiritualQuest most frequently mention customer service and credit card. SpiritualQuest ranks 9th among Alternative Medicine sites.
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Product totally unacceptable. Support team unwilling to offer any credible support. CD player doesn't work. Salt wall isn't a wall. I was lied to about product. I can't return it without original box which I do not have. Basically making warranty worthless
Beautiful lamp, good price for xxl size. The bulb that came with it, as well as an extra bulb that was included in a separate box do not work. I happened to have a nightlight bulb so that worked fine in the lamp, so no big deal. The shipping was impressively quick. Overall, I'd say I'm very pleased with my purchase.
The products are packed safely and with obvious care. Refreshing. I got some nice gifts I love having items on hand for any reason. Everyone likes my larger lamps and therefore since I am smart I always stock up and give them, friends great gifts. Thanks guys thanks to Kelly for your suggestions. Best experience ever.
THIS COMPANY IS NON RESPONSIVE TO CUSTOMERS. I DONT CARE WHAT ANYONE ELSE SAYS. I HAVE THE PROOF. I HAVE A 80$ SALT LAMP SITTING IN A CORNER THAT HAS NEVER WORKED. CONTACTED COMPANY IN EVERY WAY POSSIBLE.
A frequent buyer of their products has made me keenly aware of the items I get from SpirituaQuest are by far the very best. I put my reputation on this review we have an know this company and they deal perfectly with really nice quality items. The salt walls are amazing.!
These products are absolutely beautiful, of the highest quality. I've not seen the like elsewhere. Clearly there has been a lot of time and effort taken to source the very best available. Very impressed indeed!
I made an error when I placed my second order. Rick responded immediately wrote it would be taken care of, and it was. Really love the salt lamp, the amber and the dimming quality is lovely. It creates a warm and soothing light. I put mine on a timer so its on every night and goes off after I fall asleep. If you are sceptical about the salt qualities performance all I can say is, I love it and you will too! B McC
After i placed a order i got bad feelings about this company... First off i called to ask a question and Richard answered... Was gonna place the order online and richard said why i can do it so i did... He told me my order would be shipped wed or thurs.He also sent me a invoice with NO order number AND charged me a packing charge(which he told me about) when online it was free shipping and packing because i checked!. Ph order supposedly have priority over online)Ya right!... On sat i hadn't received a shipping email yet so i emailed them because i needed a tracking so i could be home for delivery to sign. Richard emailed me back that evening telling me he needed my order number before he could find out any info. Lol... I told him YOU didnt send it to me and at that point i just asked for a full refund because i know it didnt ship yet. He was very rude... So mon i called asking for a refund and the guy? Dont know who it was said ok he will do that... Well later in day i decided i wanted a email confirming my refund and this time a gal said she could do that... GUESS what NO email!... I called my bank and filed a dispute on credit card.
I will not do business with someone i dont trust when i am buying certain things... They did not follow thru with what they said they would do... Spiritual? What a joke.
So I ordered a pink Himalayan salt lamp from this site, thinking I'd receive it. Idk why I thought that but I never did lol. I ordered it in may and it's now the end of July. We found out I gave the wrong address so I talked to them and even paid additional shipping to have it sent to the right address and still nothing. I've emailed the company and not received word back..
Some items were missing from the order. They simpy forgot to include them. I contacted customer service and was told that they would ship them if I wanted to pay the shippng fee. They forget to put the complete order in the box and I should have to pay? Poor service and poor customer relations. When I told them so, I was told I was a petty person. Also, the video on the website assures you that the items are all shrink wrapped in plastice hence assuring you of the quality. I ordered five and not one was shrink wrapped. Will not be purchasing from them again nor will I recommend them to anyone.
From the business
Finest quality Himalayan salt lamps and products including: salt pipes, salt caves, salt bricks and abundance bowls. Wholesale packages available.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members