website thubmnail of Experteer

Experteer

How would you rate Experteer?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
3 helpful votes
Follow Jo T.
Unfollow Jo T.
Send Message
Share Review
Report Review

This a total rip off. They make appointments and are no shows, don't deliver any value and then ream you with extraordinary fees with no forewarning. Oh but the fine print they've got you! Do not use them. Waste of good money and 0 customer support when they take your money for NOTHING!

Date of experience: July 20, 2022
GB
1 review
2 helpful votes
Follow David M.
Unfollow David M.
Send Message
Share Review
Report Review

Once registered, get very little support, and almost impossible to cancel once they have your credit card details. Avoid t his scammer at all costs, you get nothing for your investment and then see further monies stolen from your account when you believed you have cancelled. There isn't an option for a zero start rating but that is what they deserve. Complete scammers.

Date of experience: June 15, 2021
Germany
1 review
6 helpful votes
Follow Mathew S.
Unfollow Mathew S.
Send Message
Share Review
Report Review

I have subscribed since March 2019; with no opportunities presented.

Upon deciding to cancel my account I noticed that there are no customer service contact phone numbers or email details presented - one red flag.

Using the online message function I have attempted to cancel my subscription twice to no avail - each time it promises that "a confirmation email will arrive shortly".

All the while, Experteer keep taking payments.
I will have no choice following this but to get in touch with my UK bank to cancel the direct debit.

It should be said that this amounts to entrapment and possibly fraud. AVOID.

Date of experience: August 10, 2020
Kansas
1 review
7 helpful votes
Follow C B.
Unfollow C B.
Send Message
Share Review
Report Review

The company uses less the ethical processes to trick consumers into additional 3 month periods. The recommendations are useless and some of the jobs do not even exist. I would highly recommend that any job searcher stay clear of this site and service.

Date of experience: October 4, 2020
GB
1 review
10 helpful votes
Follow Lori R.
Unfollow Lori R.
Send Message
Share Review
Report Review

I've had much better luck with free job sites, and Experteer made it very difficult to cancel. After you cancel, be sure to block your payment source because they will not honor the cancellation.
UPDATE: After several back and forth emails, I have received a full refund for my September payment.

Date of experience: September 23, 2019
New Jersey
1 review
8 helpful votes
Follow Kristoph R.
Unfollow Kristoph R.
Send Message
Share Review
Report Review

Should have read reviews 1st - duh! A $200 investment yielded a third draft with misspellings, typos, and faulty punctuation by a writer in the business for 13 years. I finally gave up. Don't waste your money and valuable time here.

Date of experience: April 22, 2020
North Carolina
1 review
5 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Send Message
Share Review
Report Review

Their entire goal is to do just as much as to think they are actually doing something... until you forget about them and they continue to collect their blood money automatically.
Then when you realize that you have gotten ANY benefit from the service you have bought, you need THIER permission to end the payments.
By all rights we, the scammed should start a class action lawsuit against them and against the credit cards that will not let you cancel the service without their permission

Date of experience: October 20, 2022
Connecticut
1 review
9 helpful votes
Follow Lori P.
Unfollow Lori P.
Send Message
Share Review
Report Review

Experteer steals money from your account for doing absolutely nothing. Never, never, let Experteer anywhere near your credit cards. My partner (a Ph. D.!) is being robbed from them, even as I type. His only path forward is to dispute the charges with his bank and to cancel his credit card. Experteer *refuses* to cancel any 'services' they claim you signed up for. Even if you accept that premise, they do NOTHING for their 'clients.' Avoid Experteer!

Update: Experteer did credit my friend for their most recent charge, along with the additional "international transaction fee" after he wrote them, and after this review was published. We are appreciative that Experteer took this step.

Date of experience: November 13, 2019
North Carolina
1 review
3 helpful votes
Follow Alan P.
Unfollow Alan P.
Send Message
Share Review
Report Review

Following what others have written, felt this site added no value to my career search vs other career sites that charge no fees. They position themselves as worthy of a subscription cost by touting high paying executive positions and access to headhunters and recruiters, but in my first 3 months I did not find exclusive executive positions not posted elsewhere (that would be worth a premium) and received zero visibility with headhunters and recruiters. To boot, forgot about the subscription cost and when i was hit with the renewal fee, asked to have it removed and was denied. This experience was anything but executive level professionalism and results. Buyer beware!

Date of experience: February 25, 2019
Experteer G. Experteer Rep
over a year old

Dear Alan,

We are sorry to hear that our service did not meet your expectations.

Experteer is a highly-personalized career service for senior-level executives worldwide.
At Experteer you can find many jobs from the hidden headhunter job market, that are posted exclusively in our network and also many jobs from small companies, that can rarely be found on other job boards.
Currently we provide over 250.000 job postings for senior-level executives with earnings of at least €60,000 / £45,000 / $100,000 per year.

In order to offer you the best possible quality and up-to-dateness of these jobs, we replace approximately 8.000 jobs per day.

Experteer selects positions from multiple sources, thereby guaranteeing you an extensive selection of leading positions. This includes exclusive headhunter positions as well as a broad range of leading positions, that we gather directly from companies and job boards for you – making it easy for you to filter out the most suitable offers. You can not only filter by industry and function but also by salary and original source of jobs.

I recommend that you set-up a saved search to be notified about relevant jobs for you on a frequent base.

Kind regards
Your Experteer Social Media Team

GB
1 review
2 helpful votes
Follow Nicky S.
Unfollow Nicky S.
Send Message
Share Review
Report Review

Auto renewal forces you to renew but without any advanced warning giving an option to cancel.

Even if you unsubscribe to the service, this is not deemed as cancellation. Therefore you will be looking for a roll in year xx, and the following year be charged again.

They are unwilling to provide details of their financial regulator nor willing to provide an address to write a complaint.

Date of experience: June 24, 2020
Ireland
1 review
3 helpful votes
Follow Murtuza K.
Unfollow Murtuza K.
Send Message
Share Review
Report Review

AVOID
May 12, 2021

AVOID
I would rather stick with Linkedin than fall into the trap of tall claims made by Experteer.
Please be aware there is this Auto Renewal which they claim is available on sign up page but how can a sane person remember it after 3 months or so.
They give false claims that they give notice about auto renewal however it is definitely in such way that user is most like end up paying more than what one needs.
There is no benefit that one will get from this website.

Date of experience: May 12, 2021
GB
1 review
7 helpful votes
Follow Tom F.
Unfollow Tom F.
Send Message
Share Review
Report Review

Terrible, terrible site! Shockingly confusing, no real suggestions/connections re any real jobs and absolutely no value whatsoever. And to top this all off, trying to screw me for another yearly fee (automatic renewal) despite the fact the account was deleted prior - no confirmation though, how clever. I should have done more research as I can see this is a common practice from their part. How could these people be still in the business is beyond me!
Thankfully AMEX knew better and stood by me re this matter! Stay clear and if you were as naive as me, fight them with what you can, as hard as you can.

Date of experience: April 11, 2019
Experteer G. Experteer Rep
over a year old

Dear Tom F.,

Experteer informs clearly on the subscription page, that the membership renews automatically. In addition you also confirmed this by accepting our terms and conditions. You may cancel your premium membership until the very last day of your subscription and your cancellation will of course be confirmed. That your membership renewed means, that you did not cancel your membership.

Kind regards
Your Experteer Social Media Team

Texas
1 review
2 helpful votes
Follow Enrique Z.
Unfollow Enrique Z.
Send Message
Share Review
Report Review

A waste of Money
November 18, 2021

I paid the premium package to get a good job; on LinkedIn and Indeed, I got good interviews, and those platforms are free. Well, for a premium, I thought I would be getting the best, and I was wrong; I got some leads, but not even close to my expertise, neither in my city.
Not even one!

I got a job thanks to Indeed, but this Experteer company is a complete scam, and they just still your money.

Be careful.
Best regards,

Date of experience: November 18, 2021
Germany
1 review
9 helpful votes
Follow Babbalo T.
Unfollow Babbalo T.
Send Message
Share Review
Report Review

Same offers as available on many other free sites. Much better Linkedin or Glassdoor!
Your data are also used to make revenues which honestly does not justify the high price requested.
No contact from company and headhunters... at all over more than 6 months. Whereas from other free web sites I received lots of contacts.
Last but not least is the mean way the have to make money. When you apply for a 6 months fee, it is not clear that you are entering into a lifetime contract and you automatically get charged with no pre alert.
I don´t believe this is a fair way to treat customers. True that the terms of the contract are in the terms and conditions, but anyhow I dont see this as serious.
Fine, they get some money from poor and stupid customer like me... but they will ruin their reputration forever!
Btw, ask your personal data to be removed... also this is not so easy...

Date of experience: April 9, 2019
Experteer G. Experteer Rep
over a year old

Dear Babbalo, Experteer selects positions from multiple sources, thereby guaranteeing you an extensive selection of leading positions. This includes exclusive headhunter positions as well as a broad range of leading positions, that we gather directly from companies and job boards for you. In order to offer you the best possible quality we replace approximately 8.000 jobs per day. Depending on whether you have a premium or basic membership, you can use different functions. The Premium Membership is renewed automatically so as to offer you uninterrupted access to all the services offered by Experteer. Unless you inform us before the expiration of your subscription, it will be renewed automatically. This information is displayed clearly on the Premium sign-up page. Of Course the membership can be cancelled at any time.
But we're sorry if you didn't succeed with Experteer. This may have to do with some settings in your profile. We would be happy to take a detailed look at your profile and give you tips if you wish. Please contact us directly. Thank you very much.
Your Experteer Social Media Team

GB
1 review
8 helpful votes
Follow derek b.
Unfollow derek b.
Send Message
Share Review
Report Review

I joined Experteer about 3 years ago and cancelled my subscription quite quickly afterwards as I found it bore no fruit. Just a couple of months ago I discovered that they were still taking money from me so, I have cancelled again this time keeping the emails. Stay clear! I think they are also linked to JobLeads but yet to confirm.

Date of experience: April 8, 2020
Texas
1 review
7 helpful votes
Follow Kirk G.
Unfollow Kirk G.
Send Message
Share Review
Report Review

Disappointing!
April 5, 2018

I specified an location, yet I received info on jobs outside of my area.
One looked good, but when I queried the opportunity, the offer was not available.
The subscription automatically renewed (after they told me it wouldn't), I asked for a refund and they said no.
Better to spend your time and money elsewhere!

Date of experience: April 5, 2018
Experteer G. Experteer Rep
over a year old

Dear Kirk G.,

Thank you for your feedback.

On behalf of Experteer I would like to apologize if you had a bad experience with our service.

Experteer is a professional career service for executives. Each year we help thousands of candidates into new jobs - here a few examples:
https://eu.experteer.com/docs/testimonials/review

If you are referring to our recommendations it is possible that we suggest jobs that fit e.g. topic-wise and salary-wise but nmot 100% location-wise.
We suggest you create a saved search - this way you can receive only job suggestions in your area, here you can specify your search more.

I am sorry if you missed the information re. The prolongation of a Premium Membership. We do clearly state this when you sign up. It is easy to cancel a premium membership (in your account or by email to us), you can do this even 1 day before prolongation and we confirm every cancellation in writing within days.

We are happy to check again for you, our Customer Service Team is available by email at support@experteer.com.
Please also feel free to write to me directly. Thank you.

Axel Holl
Experteer Customer Service Manager
Munich, Germany

California
1 review
3 helpful votes
Follow Kenneth O.
Unfollow Kenneth O.
Send Message
Share Review
Report Review

They don't disclose that their site is worthless without a paid subscription until they have wasted your time and you have given up your info thinking they are a legit company- they are not! What they are is internet SCUM. TOTAL SCUM.

Date of experience: January 6, 2024
Texas
2 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Send Message
Share Review
Report Review

This "service" is effectively a scam. Maybe it is better in Europe, but here in the states, it is total crap. Really wish I would have believed the reviews, but I really need a job and was trying everything I could. Now for the best part... You are automatically signed up for auto renewal for the service. Ok, lot's of companies do that. However, legitimate companies actually send you an invoice or reminder prior to your renewal. Not these guys. BAMM another charge and no chance to get your money back.
Save your money for a legitimate search effort. Shame on me for not paying attention to the fine print and cancelling immediately when I realized how crappy the service really is.

Date of experience: April 22, 2021
Virginia
1 review
30 helpful votes
Follow Bianca W.
Unfollow Bianca W.
Send Message
Share Review
Report Review

Please don't give this company your payment info. I signed up on March 5 for a service less than $20? They charged my card $119.40 plus a $3.58 fee. I've sent several emails canceling the service and asking for refund. I can't believe they would do this. I feel so ashamed that I was duped this way. I'm still waiting for a substantive response, not an auto reply

Date of experience: March 10, 2020
Georgia
1 review
5 helpful votes
Follow omnia a.
Unfollow omnia a.
Send Message
Share Review
Report Review

No jobs comes out of this site and I don't even think there are recruiters that check it out! Then they trick you with automatic renewal and for 6 months! I'm very disappointed and I seriously don't recommend it to anyone!

Date of experience: September 27, 2018
Experteer G. Experteer Rep
over a year old

Dear customer,

Thank you for your feedback.
We are very sorry if you had a bad experience with our service.

Experteer is a highly-personalized career service for senior-level executives worldwide and is intended for senior professionals with earnings of at least €60,000/£45,000/$100,000 per year. We list only positions that offer a benchmark salary of at least these amounts. We currently offer over 250.000 of such opportunities on our site. The majority of these positions require several years of professional experience and related education.

A team of analysts continuously reviews the quality of each job offered on our site. And in order to maintain up-to-dateness roughly 8.000 jobs are renewed per day.

Over 10.000 headhunters and 8.000 companies are registered. Many of them search for candidates on a daily basis.

As we are an Internet-based career service, Experteer does not offer personalized career counseling or job placement, though. Rather, we provide an effective and efficient way to find open positions that best suit their expertise and goals. You are welcome to complete your profile and specify your next career step. Then you may search for jobs that might fit your needs. As a Basic Member, you will see a list of all job titles and locations, but only see a subset of the full job views. Full access is reserved for Premium Members.

We do clearly state the prolongation of a premium membership when you sign up for premium and of course also in the terms and conditions. Cancelling a premium membership is easy to do - by email, fax, letter or in your account. You can do this even 1 day before prolongation and we confirm every cancellation by email.

Please feel free to write to me directly with any further questions - at support@experteer.com.

Best regards,

Axel Holl
Experteer Customer Service Manager

Overview

Experteer has a rating of 1 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Experteer most frequently mention credit card, customer service and auto renewal. Experteer ranks 323rd among Job Search sites.

service
30
value
32
shipping
2
returns
3
quality
34
This company does not typically respond to reviews