Experteer has a rating of 1.02 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Experteer most frequently mention credit card, customer service, and auto renewal problems. Experteer ranks 367th among Job Search sites.
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Don't waste your money. I was told I had to pay to access a job application, I paid £29 for the privilege of clicking through to find it didn't exist.
They keep sending jobs with no relation to my profile even though I also paid them to write it- scam
Tip for consumers:
Terrible- should be prevented from false advertising
Products used:
Job search and resume writing
Terrible! Never got name even close to the job I was seeking. I cancelled and they said they never received the cancellation and charged me for an extra month
Tip for consumers:
Terrible company.. can't get through to anyone, jobs dont reflect what I am seeking, Their emails dont work, they charged me extra I shouldn't have paid for
Products used:
Service for jobs
Should have read reviews 1st - duh! A $200 investment yielded a third draft with misspellings, typos, and faulty punctuation by a writer in the business for 13 years. I finally gave up. Don't waste your money and valuable time here.
Don't waste your money. I was told I had to pay to access a job application, I paid £29 for the privilege of clicking through to find it didn't exist.
They don't disclose that their site is worthless without a paid subscription until they have wasted your time and you have given up your info thinking they are a legit company- they are not! What they are is internet SCUM. TOTAL SCUM.
Tip for consumers:
They are scum. Pure scum.
Products used:
Registered for an account and completed a lengthly profile before discovering that I was wasting my time since I'd never pay a scum company like them.
Total scam, fraud and has to be illegal. Please don't give them a cent! Not only was the service itself a joke but just like everyone else here they are really just tricking you into re-subscribing. Even after I had believed I had cancelled they recharged me after 6 months. As soon as I saw the charge and cancelled again and was told too late no refunds. Received the exact same canned responses as many others show on this site. Stay far, far away!
My recent experience is exactly like the ones already indicated. Received an invoice on 01/20/23, for services for 01/20/23 -04/19/23. I responded to cancel on the same date and was told that I would have had to request cancellation on 01/19/23, the day before. To add insult to injury, they had the audacity to send me a message threatening that If I did not pay the invoice, they were going to add additional charges! As mentioned by other posters, I was referred to the small print. Don't waste your time or money.
Tip for consumers:
Do not bother.
Experteer is a company that is "legal", and they are legitimately mobbing the customers. I have paid a one-year subscription, and seen that there are far more better job sites, completely free... These guys are sending "legit", "elegant" professional emails about how who have to pay another yearly subscription - that I have not ordered.
They are recharging automatically. I can see that other peoples have problems with them also. This a clear violence against customers act, and I wonder what is the police doing?! This is mobbing of the worst kind, I mean there is a policy on internet - if you don't want to buy something - how they can have the right to send you "legit" mails?
Products used:
This is a paid site for finding jobs.
Just another in a row of fraudulent services. They've charged amounts from my credit card without any notification and when I've apparently understood it, they were claiming that under some disclaimer they inform you will be subscribed and automatically charged until you cancel (btw, you can't cancel it from your mobile but only from your computer). SAve your money and stay away from Experteer
Products used:
subscription
Signed up for a premium subscription with payment for 6 months.
Paid in advance for 6 months.
After 6 months, I received a message about payment in advance for another 6 months.
I decided not to renew because the service was not suitable.
I asked to terminate the contract and pay in proportion to the period used. They refused and sent an agreement which stated that if I do not notify of termination 14 days before the date of the advance invoice, the agreement is considered extended.
In our progressive times - when everything is for the Client, with such a short-sighted attitude towards the Client, this company will be left without clients.
I looked at other reviews and realized that it was my mistake to choose this company.
Products used:
recruitment services
A 3 month trial subscription proved to be a nightmare as they include a default renewal check box hard to spot. On top of this, there is no service at all other than a list, no more than every other free job site. A complete hoax with no added value at all, we receive automated suggestions based on our previous choices, no analysis. Clients are no more than victims for making easy money out of honest people. Shameful.
Tip for consumers:
Please be aware. When people use this paid service they expect to obtain more than automated suggestions. There is no real service behind the poorly designed application. Also they include an automated renewal during subscription which they ruthlessly charge. Not a service for honest professionals seeking new opportunities.
Products used:
Experteer Premium
I Signed up in January 2020. Not a single email from them since. Charged me $69us today, and of course, I am surprised becuase nearly 4 months have passed with Zero communication.
I went to cancel, and there is no Online Cancellation. This is 100% illegal in any Country for an Online company to do.
They must have a clear way of
Cancel for a paying consumer.
I plan on filing complaints and disputing charges.
Absolutely ridiculous, they ask you for all kinds of details on your profile and aspirations, then only at the very end do they reveal that you have to pay large sums of money for their "services". Biggest waste of my time, I will not give them any second thought
Their entire goal is to do just as much as to think they are actually doing something... until you forget about them and they continue to collect their blood money automatically.
Then when you realize that you have gotten ANY benefit from the service you have bought, you need THIER permission to end the payments.
By all rights we, the scammed should start a class action lawsuit against them and against the credit cards that will not let you cancel the service without their permission
Please don't give this company your payment info. I signed up on March 5 for a service less than $20? They charged my card $119.40 plus a $3.58 fee. I've sent several emails canceling the service and asking for refund. I can't believe they would do this. I feel so ashamed that I was duped this way. I'm still waiting for a substantive response, not an auto reply
Hello, I hope to help others, but my Bank of America fraud department suspected a fraudulent charge against my credit card. I checked my email and got an email titled "Payment was not successful: Please verify your payment details" from an email address listed $#*! Experteer Premium <*******@reply.experteer.com> which looked very legit, but I suspect was a scam. See picture of email I got.
I am going to unsuscribe from this company and don't think I've ever done business with them. It must be a scam. I did a search and emailed "*******@experteer.com" and asked that they take me off their email list if this message actually came from them. I suspect it didn't, but I don't know.
Tip for consumers:
is a scam. don't fall for it
AVOID
I would rather stick with Linkedin than fall into the trap of tall claims made by Experteer.
Please be aware there is this Auto Renewal which they claim is available on sign up page but how can a sane person remember it after 3 months or so.
They give false claims that they give notice about auto renewal however it is definitely in such way that user is most like end up paying more than what one needs.
There is no benefit that one will get from this website.
Worthless service! Complete scam! They trick you into an ongoing membership that drafts your account and ridiculously challenging to cancel! They do absolutely nothing for you and take a great deal of money. I am so embarrassed that I am even having to write this review. Run!
This a total rip off. They make appointments and are no shows, don't deliver any value and then ream you with extraordinary fees with no forewarning. Oh but the fine print they've got you! Do not use them. Waste of good money and 0 customer support when they take your money for NOTHING!
Tip for consumers:
They are a fake business. Do nothing.
Products used:
Headhunter
This is a scam. It is of no value and cancelling the service is near impossible...
This is a scam. It is of no value and cancelling the service is near impossible...
I paid the premium package to get a good job; on LinkedIn and Indeed, I got good interviews, and those platforms are free. Well, for a premium, I thought I would be getting the best, and I was wrong; I got some leads, but not even close to my expertise, neither in my city.
Not even one!
I got a job thanks to Indeed, but this Experteer company is a complete scam, and they just still your money.
Be careful.
Best regards,
Tip for consumers:
do not waste your money, go to indeed, LinkedIn, or other free job board
Products used:
Premium services for job searching
Deceit and unscrupulous. Thought I was applying for job w/LinkedIn. Instead, it was a false page for Expeteer which took my info, sells it & now spams me constantly. It reminds me of The Jobs Ladders scam site. In any case, I keep trying to "unsubscribe" to no avail, so I just "blocked" them. It's a scam & I did report them to the FTC just to inform someone of their predatory and creepy business practices.
Worthless service. Received no contacts from recruiters. Most positions identified as "matches" had no fit with my background or experience. Tried to cancel after the first six months but would not refund the renewal. A complete scam without any concept of customer service.
What a waste of money! I subscribed for a monthly fee but was charged over R3000 once off... so angry about this and the site is just terrible. So angry that I didn't research the site like I usually do, else I would have come across this site. I have emailed them them like a few days later to request a refund as most companies offer cancellation within 14 days but they don't. They just took the last funds from my account. They responded and and ignored my 2nd email.
Executive and senior management jobs for $ 100k and over. This high-end job search and career service gives confidential access to executive recruiters and headhunters. On Experteer.com thousands of 100k plus job offers for specialists, directors, exec...