I purchased a blazer that was on sale, received the confirmation and 3 months later, after writing to them twice, never received it and no response from them.
Professional, courteous, prompt customer service. The merchandise always arrives on time, in perfect condition. Easy exchanges, returns. Top quality product. Highly recommended. Evachic is the best shopping experience.
Was a little skeptical reading the reviews online, but ordered anyway! I bought a Sandro Dress and it came in right on time & I LOVE them! Even during the virus and everything that's going on they delivered! 11/10, online tracking for the shipping was perfect as well!
I have ordered a lot of clothes, bags and shoes to Holland. I always got a refund when I returned items and sometimes I even got an extra discount when the item was lowered in price or if there was an extra discount. I am really surprised that there are so many bad reviews, that is why I write this review. To create a return is quite easy. Good service for customers from Holland.
Love evaChic! They carry everyday affordable brands as well as higher end brands. They price match, so you can be sure you're always paying the lowest price for everything! And if you haven't been apart of their preview sales or their end of season sales, set yourself a calendar reminder! You can literally get the hottest items for 40% off before they hit the shelves!
Was a little skeptical reading the reviews online, but ordered anyway! I bought a pair of Sandro dresses and they came in right on time & I LOVE them! Even during the virus and everything that's going on they delivered! 11/10, online tracking for the shipping was perfect as well!
The complaint process was handled exceptionally well after an item had been cancelled. Communication, via email, was fast, and the refund to my account was almost immediate. On this occasion, the evachic team were also able to advise me when the item was back in stock, and I was able to receive my item after all - at a discounted price. I am very satisfied with the service. AP.
Soooo happy with my purchase of Gucci dress. So affordable compared to other sites and 100% authentic. The customer service representative was so helpful and kind. They delivered in a timely manner and answered all the questions I had. I could not be happier with my purchase. Evachic is my new favorite clothing store. I will be purchasing again and recommend this store to everyone who needs dresses.
I purchased an Alice&Olivia sweater and I liked it, so, I ordered 5 more because I wanted to use them for Christmas. After I ordered them, I received an email telling me the sizes available. I agreed with sizes and then on January 4th, I received 2 sweaters. I emailed back to find out where the other 3 sweaters were. I was told there was an issue with my account my address was incorrect. At this point, I have spent $1045.00 dollars and was told the sweaters would be shipped next week which was now about 1 month ago. Now I'm being told the weather in California is causing the delay. I feel that I am dealing with China...no phone number, only email. Good Luck to shopping with Chiess Website
I was hesitant to order after reading all the bad reviews, but considering the item that i want is half price with a good value, I pressed the purchase button crossed fingers. I added cost for the express delivery to get it quick and it took them only 2 days for delivery, i checked the item and i was amazed with their packaging and the item is perfect, no defect, no flaws, it is the same as the picture on their site and most importantly, it is authentic! Thanks evachic, you did not disappoint me. :)
EvaChic is pretty good, website looks great and is easy to navigate and find what you're looking for, the prices are usually good and there are plenty of discounts and special offers to find something suitable for your needs.
I am a regular shopper here. This time I just bought a Kate Spade tweed jacket at a very good price. Yes, this is what I like. Fraction for fashion, and the jacket cannot be more genuine. Of course, the return policy is a bit restrictive, but given the price I can totally live with that. As a customer, I do not want to get returned and worn clothes myself.
Professional, courteous, prompt customer service. The merchandise always arrives in perfect condition. Easy exchanges, returns. Top quality product. Highly recommended. Evachic is the best shopping experience.
Wow fast shipping fast service and ease of use of their website. I was scared at first not knowing if this is a legit website since there are so many fakes ones out there. But I'm glad I found these guys and gals I'll definitely be shopping with them again for all my sold out stuff here in the USA
I received an excellent deal on these Marc Jacobs sneakers. They arrived just as described, basically brand new (no signs of any use). Shipping was fast and my shoes arrived in their original box in a secured shipping box. Thank you for a wonderful shopping experience!
Bad experience with evachic.com. Definitely a scam website although it appears to be legitimate. Placed an order, my credit card was charged immediately, but the merchandise was not shipped. They provided a USPS "pre-shipping" number, but when I asked for an update on the status, they could not provide an update. Also, the customer service phone number is never answered by a live person, only a recording. Do yourself a favor and order from somewhere else!
Evachic is remarkably reasonable in its pricing as well as by offering consistently high quality products. I have never been disappointed by an evachic purchase and have not yet had to return any product.
My order arrived in an amazingly short period. I love, love, love my dresses, and they are exactly as advertised. Amazing designer dresses at a fraction of the cost. I admit I know the brand sizing well and so they all fit me like a glove. Great bargains and I would order again in a heartbeat - or when I can save up some more money!
Evachic stands out from among other shopping options by being remarkably reasonable in its pricing as well as by offering consistently high quality products. I have never been disappointed by an evachic purchase and have not yet had to return any product.
I just got the Max Mara rialto coat. It is excellent and I could not be happier! I read that there are reports of late shipment. Mine it arrived one week after I ordered it from a boutique affiliated with evaChic from Italy. I think I got more than 30% discount compared to what I should pay in the United States stores.
I'm a returning customer from evachic since a couple of years. I have never had a bad experience. Never seen such a good returning policy by other sites I sometimes buy from. I'm a lucky customer so far.
One negative point is that sometimes the size I need isn't available for pants, skirts (sizes go no larger than 40). But there are still lots of beautiful pieces to choose from.
Answer: Hi, We would like to inform you that the Vince long brushed wool coat in vintage rose is in stock. We don not know where you read this review, but please, feel comfortable to place an order.
Answer: Hi Heather, Please, provide us with the clothing link as well as the size you are interested in to give estimated shipping time. EvaChic is a discounted store and we experience out of stock orders depending on the market movement. Please, on future communications contact us at hi@evaChic.com
Answer: The price is very competitive. So far I have received good customer service, and most importantly, impeccable clothes
Answer: We get our merchandises from a number of channels. We try to buy from designers directly, but sometimes also from outlet stores or liquidation sales. We also accept brand new items from consignment boutiques. We try our best to authenticate the stuff we receive from consignment. We typically take the price off since our stuff are always sold at the discount price. Here are some random pictures from our warehouse. We do not even show those pictures on our website. Some of the brands are obtained in Europe, so price is denominated in other currency. If you can share with us which ones are showing replica tags or material pattern is off, we will definitely look into those carefully. https://www.dropbox.com/s/9bt5j4rkwr4ksfi/photos.zip?dl=0
The company enjoys a generally favorable reputation, with many customers praising the quality of products, competitive pricing, and effective customer service. Positive feedback highlights timely deliveries, easy returns, and a user-friendly shopping experience. However, concerns about delayed shipments and inconsistent communication have also emerged, particularly regarding order fulfillment and customer support responsiveness. While numerous shoppers report satisfaction and repeat purchases, some express frustration over unresolved issues and product availability. Overall, the company demonstrates strong potential in customer service but must address operational inconsistencies to enhance its reliability further.
This summary is generated by AI, based on text from customer reviews