From the business
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick easy. Still waiting on registration as I ordered a week ago.
Can update survey with all perfect reviews after registration has arrived
Went on line to order my vehicle registration tags. After a few clicks and entering the information requested, I paid online and within a week my tags arrive. That was really easy!
Many thanks for sharing, Christine!
This was the first time trying e tags and the process was quick and simple. Their communication with me during the process was excellent.
Online renewal is very quick and easy. Rec'd my registration and sticker in less than a week.
The order of my tags on line was very easy to do. The only thing I had a question about was I never received notice they where due. Via e-mail or paper mail. The reason I found out they where due this month is my wife noticed my plates and told me. Is there is something I missed or need to do for further registrations?
Fast and easy except you refused my credit card. Don't know why
Hey was pretty quick process almost forgot about it saved me a lot of time with me working all the time. Thanks a mill
The navigation went very well and easy to do for someone not computer smart.
No nonsense quick and easy service. I do wish however it was a little more clear on if I wanted a new plate or not. I received a new plate when I did not want one. I only had my old plate for 2 years. To be fair, my new plate numbers are way better
Hi Rob. Thank you for your review. We're glad you like the new plate number assigned by the State.
As you may know, by law the DMV is required to replace license plates approximately every 6-10 years. Unfortunately there is no advance notification, and sometimes the timing is triggered, not by the age of the physical plate, but rather by other factors, such as when the VIN was titled, the timing of any transfer of the plate, and so forth. We're sorry for any inconvenience.
We will be happy to review your order specifically if you provide us with the date your order was processed and the last 4 digits of your VIN.
We hope this information is helpful and thank you again for the feedback.
Best regards,
ETags
My registration was very late and I was able to avoid the hassle of going to the dmv to get it renewed.
We're so glad we could assist. Thank you for the kind review Joan.
Was easy and we received our order within a few days
Kinda slow didn't get a digital copy right away and I put a rush on it. Took over 7 days.
Hi Shasta. Thank you for your review. Sorry you experienced a delay. Renewals are typically processed by eTags within 24 business hours unless there is a problem such as an unpaid toll or an insurance issue which must first be resolved. If you forward me the date your order was placed and the last four digits of your VIN, I will be happy to review your order further.
Kind regards,
Cole
It was very easy on line. The screens were very easy to understand and the payment method was easy to follow. Very good experience. I would like to use this going forward for all my cars
We very much appreciate the nice review Michael. We would love to be of further assistance to you when the need arises. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Luis. We don't like lines either. We appreacite the reveiw.