eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Easy to use. Received tags within a few days. Simple process
Application for and completion of license renewal was quick and easy.
Easy procedure for obtaining a title…No hassle and perfect results…. It was worth the money….
Hi Anne. Thank you for sharing your positive experience with the online car title process! It’s fantastic to hear it was smooth and hassle-free.
We hope to assist you again in the future.
All efficient and good except for the new plate. I was attached to the old one and knew the number.
Excellent, received in a timely manner and was in good shape
I received my renewal notice, went to the indicated website and renewed my registration. I received my tag and card quickly. All in all, the experience was efficient and stress free.
Took longer than expected but was very convenient, and would use again
It was so easy renewing my Tags!
Thank you for making it easy!
Thank you for sharing your experience, Linda Faye! We’re delighted to hear your renewal process was straightforward.
Fast and easy to do online, also I've received so fast. Great job!
Thank you so much, Enrique, for your kind words! We’re happy to hear your experience was fast and easy.
Followed all the steps... quick and easy. The extra expense was my choice as I elected to get my tags via FedEx. I just didn't want to wait for the extra days. So even though not a bargain cost it was worthwhile. YMMV! I would use again, though probably not the FedEx delivery.
It was good. I only wanted one registration but they sent me two, I thought they cancelled one but they didnt.
I just want to make sure that is noted in the computer that I have both of my car tags because on one of them is saying that my car tags expired please check into that because I don't need my license suspended when I have both of my cars registered
Excelente porta, fácil y rápido. Me gustaría mas que aparecieran las deudas de algunos Tolls que se escapan a veces de nuestras manos, y poderlos pagar desde el mismo portal y así agilizar aun mas el proceso
He realizado dos veces el registro de mi carro con ETAGS, para mi es un servicio de excelencia y rapidez
This is one of the easiest experiences I've ever had with MVA; no need to drive there and the renewal tag arrived quickly and is on my vehicle. This is the perfect wayto get renewal of registration done. -great job MVA!
It was ok all of the procedure, because it was simply clear and easy to manage the application
Thank you, Jorge, for sharing your experience. We're delighted to hear that the process was straightforward to navigate. We hope to help you again in the future.
So easy thanks for the convenience. Easy to pay and completely efficient
Thank you so much, Patrice! We're thrilled to hear that the convenience and ease of our service made things simple for you.
Renewed online. Registration and tag arrived about 4 days later.
I love this service it is fast and convenient. I will tell my friends and family about this service.
Dorinda, thank you for your kind words and enthusiasm! We appreciate you recommending us to your friends and family.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Susan, thank you for sharing your experience and highlighting how easy and quick the process was. We're happy we made things simpler for you.