Overview
eTags has a rating of 4.4 stars from 26,397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eTags most frequently mention great service, timely manner and next year. eTags ranks 1st among DMV sites.
Instant Feedback
I had a wonderful experience, I'm glad had this option because I don't have time to sit at the DMv all day just to get a copy of my title. Thank you 😊 for cutting out the middleman
Fees charged were astronomical. Service was fast and efficient
Every time I renew my tags, they say that I owe money on tolls. I have an epass. How would I owe on tolls when I always use my epass. Anyway, that's the issue I'm sure many people have.
Hi Paul. Thank you for your question.
Here are a few reasons why this might happen:
- Low account balance: The most common reason is simply not having enough money in your E-Pass account to cover the tolls you incurred.
- Incorrect license plate information: If your license plate isn't correctly linked to your E-Pass account, the system might not recognize your vehicle and send you a toll bill instead of charging your E-Pass.
- Faulty transponder: Sometimes, the E-Pass transponder itself malfunctions, preventing it from being read properly at the toll booth.
- Toll road not compatible with your E-Pass: While most toll roads accept E-Pass, there might be a specific toll road you used that isn't compatible with your particular E-Pass type.
We hope this information is helpful. If you believe there's an error with your account or the transponder, reach out to your E-Pass provider to resolve the issue.
When I ordered my registration and tags through eTag, I realized I made a mistake and realized too late that my tags and registration is not due until October of this year. So I paid for all of this thinking I was paying up for the next two years only to realize, I wasn't. It's not eTags fault but my own and I just wasted money for something I already have. Your system worked perfectly and timely.
My fault, but I didn't realize the 3rd party fees with this company. $50! And I could have used my local county office with no fee and receive it sooner in the mail than with etags. I was in a rush, so my fault. Would not use them again in the future.
The site is very efficient but so many add on fees. I renewed for two years. Processing fee, $19.99, a $5.25 agency fee, Credit card fee of 7.64, then a $4.95 shipping and handling fee.$37.83 over and above the registration fee. I will seek to purchase through the county site next time.
My overall experience was great but etags is expensive and my final price was different than what I was initially told it went from $288 to $349. I'm not sure why. But I think next time I'll just go on the regular DMV website to renew my registration.
The service was fast and easy although I think the add on fees are excessive to pay annually. The demand to get 100 characters to submit a review caused this review to loose a star.
I haven't received my order Yes I can say a bad experience, I lost more than $400, I don't know what happened
It was very easy, and quick. I was able to order the tag on line and pay for it without any difficulty.
I have used easy tag for renewals with no issues. I decided to register an in state vehicle that I purchased at a dealership. I had every document rejected wasting a week. I uploaded the same picture and they accepted them the second time. I paying late fees for registration now, which is my fault for trusting this service. They received a fee for nothing.
Don't use easy tag for registration.
Completed the paperwork, paid for the tags and received them without any problem. Happy! Then I started receiving emails the I still hadn't re-registered.
Confused.
Quick and professional response to.help correct my issue.
Excellent quick easy relatively inexpensive
Excellent quick easy relatively inexpensive
We thank you for your business and the nice review, Gerald.
Very satisfied with renewing my registration. Filling it out fast and easy and delivery time was great
I was going to get a duplicate title for my car. I found out after I changed my mind that the fee is non-refundable.(around $200) It is much cheaper to go to your DMV instead of using this third party group.
Renewing my auto tag was simple and easy - it took less than 3 minutes to complete. I received notifications that order had been placed, processed and shipped. The tag arrived promptly in good condition.
I received my tags already, this service was so easy and fast.
Thank you, Cynthia!
Was a pleasant experience. The person that help me was professional and knowledgeable.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lydia, your comments warm our hearts. We're happy we could save you the time and hassle.
Thank you very much for the nice review.