business logo of eTags

eTagsReviews 26,451

4.3

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
California
1 review
0 helpful votes
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Beats going to the DMV
December 12, 2023

Placed the order very easily on line and my tag showed up in the mail. There was no trip to DMV. What's not to love.

Date of experience: December 12, 2023
Florida
1 review
0 helpful votes
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Registration arrived
December 10, 2023

Very easy process. Received within 1 week in the mail.

Date of experience: December 10, 2023
ETAGS S. — eTags Rep
over a year old

Thank you Lee!

VG
1 review
0 helpful votes
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Excessive Service fee
December 15, 2023

The service was seamless. However the cost is excessive and not clearly stated so as to have an informed choice. Had I known the fee was that hight, I would have opted to go to the MVA. Will know better nest time.

Date of experience: December 8, 2023
Yeimil S.
0 reviews
0 helpful votes
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It has bee super easy and very effective
December 7, 2023

It has bee super easy and very effective.

Date of experience: December 7, 2023
Connecticut
1 review
0 helpful votes
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Have not received my etags yet
December 13, 2023

I have not received my registration yet in the mail.

Date of experience: December 6, 2023
Maryland
1 review
0 helpful votes
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Not happy
December 10, 2023

I thought I was on the state of Maryland website. There's a lot. I could not do on this website that I was led to believe didn't need to be done.

Date of experience: December 3, 2023
Illinois
1 review
0 helpful votes
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What a scam
December 8, 2023

These guys charge you $149.85 which I thought was for the license plate, but no it was just to use their service. Then they charge you a $12.50 credit card fee and a $39.95 processing fee. Then the chares for the registration and the plate are much higher than if you bought directly from the DMV. Finally it has taken three months to get the title transferred and they were absolutely no help in getting this done.

Date of experience: December 1, 2023
Arkansas
1 review
0 helpful votes
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Tags
November 29, 2023

Got my sticker very quickly. You could even say it was fast.

Date of experience: November 29, 2023
ETAGS S. — eTags Rep
over a year old

We like "Fast" better! Thank you for sharing Timothy.

California
1 review
0 helpful votes
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Fast and Amazing!
November 28, 2023

E-tags service was quick and easy to use and my registration came in no time at all.

Date of experience: November 28, 2023
ETAGS S. — eTags Rep
over a year old

Thank you for the review Doug!

Maine
1 review
0 helpful votes
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Very good
November 25, 2023

My title arrived in time. The service is very fast and professional.

Date of experience: November 25, 2023
ETAGS S. — eTags Rep
over a year old

Great to hear. Thank you for sharing Diem.

Missouri
0 reviews
0 helpful votes
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Quick request
November 24, 2023

Way faster than expected. They helped me with a small hiccup and got it out. Surprised me how fast it was.

Date of experience: November 24, 2023
Illinois
0 reviews
0 helpful votes
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Very efficient and an easy process
November 24, 2023

I will continue ordering through etags due to how fast I receive my decals and the ease of the entire process.

Date of experience: November 24, 2023
Florida
1 review
0 helpful votes
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ETags caught me in their trap and after I paid all fees including title fees, I thought I was all set. After two weeks no license or communication from them. I went to see what the holdup was and saw that I had to go to a notary or police officer to verify the VIN number. If they had disclosed this important fact that you CANNOT DO A TITLE TRANSFER ONLINE, I would have never signed up. I asked for the service fee of $150 to be paid and they said NO. I will dispute with my credit card company and write a dozen reviews including Better Business Bureau to get Etags to be more transparent and forthcoming.
In the end I went online and booked an appointment at the License Bureau and it was fast and easy.

I asked to speak to a manager and no response.

Date of experience: November 23, 2023
California
1 review
0 helpful votes
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Fast and convenient
November 21, 2023

This is my second time using the service and I love the payment convenience and how fast I got my sticker.

Date of experience: November 21, 2023
ETAGS S. — eTags Rep
over a year old

Thank you sharing this review Luz. We very much appreciate your business.

New York
1 review
0 helpful votes
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I moved to NY from CA and need a duplicate title. To avoid having to fill out a paper dmv title duplication request and mail, I went through etags. For $140 I got an email with the form I already have (downloaded for free from the CA DMW website) to fill out and send. This was an expensive lesson learned.

Date of experience: November 16, 2023
Maryland
1 review
0 helpful votes
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Straight Forward!
November 15, 2023

I went online, easily filled out the information, and the new tag arrived within two or three days.

Date of experience: November 15, 2023
Florida
1 review
0 helpful votes
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Title
November 15, 2023

I received my title rapidly! I appreciate it! Thank you!

Date of experience: November 15, 2023
ETAGS S. — eTags Rep
over a year old

Thank you Rima!

California
1 review
0 helpful votes
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Fast
November 14, 2023

Fast and efficient. A little expensive, but got my title in no time.

Date of experience: November 14, 2023
District of Columbia
1 review
0 helpful votes
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Easy and efficient
November 12, 2023

The process was easy and I received my sticker in the mail promptly. It saved me hours of time going to the MVA and having to wait.

Date of experience: November 12, 2023
ETAGS S. — eTags Rep
over a year old

Thank you very much for sharing, Dallas.

Virginia
2 reviews
0 helpful votes
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Efficient!
November 11, 2023

I need the title application, i have to go to a facility to print the document so i can sign and upload it back to you. The last one you sent expired. Thanks

Date of experience: November 11, 2023