eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Fast, effective, better than I thought it would be!
Great to hear! Thank you Bill.
I had a very good and efficient experience with etags I had a few issues which they notify me about and tag was renewed on time
We apprecaite the kind review Francis. Thank you so much!
Replacement title received.I didn't realize overnight shipping was for business days only. The representative explained this to me and I was satisfied with the overall ease and the experience with E-tags.
The website was very easy to use; I completed everything in no time. I am not a computer geek and get very frustrated at most website when trying to order something, etc.
Many thanks for sharing Diane!
When I placed my order, said my invoice was around $96, when I looked at my credit card, was charged around $136
Suck because they just take my money
I pay for nothing
Great! Very easy. Made it very easy to get a replacement title. Recommend the service to anyone looking to replace their title.
Did not wanted to push the etags button. Not even sure what this did for me
Very fast and efficient...expedited very quickly.thank you so much
Good of you to write! Thank you Melissa.
It was great but I'm not sure why I received 2 tags and sets so registrations. Can I return one and will I get a refund if overpaid?
So happy I found etags! My registration was so expensive and I've been experiencing a financial hardship, and having that payment option saved me! Thank you!
We're very happy you found us as well Jessica! Thank you for the nice reveiw.
This was a very good experience. Very easy to manipulate the website, easy to order, and delivered without issue. It was all very convenient
Thank you David. We appreciate you sharing this.
Muy bien todos muy atentos a todo muchas gracias quede satisfecho con sus atenciones
Le agradecemos que comparta esto con nosotros y que haya tenido una buena experiencia. Gracias Edgar!
It seemed like an easy process at first asked for my tag number and it didn't show put it in my then and it popped up paid for my tag sticker. Received my registration information but still not my sticker.
The online renewal process and procedure was very straight forward and clear. Thank you. Will use your service over and over again
We're gratified to have you as a customer Lesigna. Thank you for sharing.
Great, affordable and helpful! Very reliable and completely easy!
So nice of you to share Angelica. Thank you.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
This is music to our ears Lena. Thank you for the review.