eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
I really appreciate the ease of this service! Was surprised at the cost, but happy to get the title.
AVOID AT ALL COSTS. This business scammed me out of 150 dollars when they said they could do a title transfer completely online. Turns out that it is impossible to do in the state of Florida! This is because you need to do an in-person VIN inspection, which they do not disclose to you before you pay. I have been struggling for over a month to get my money back.have
My son helped me with this order. It was easy to complete. It saved me time not having to go to the MVA.
Needed document quickly in order to take care of application in State we moved to. Everything went perfectly. Had to pay premium price, but needed it fast. Recommended.
It was a waste of time and the company wants to keep money from my refund even though they didn't provide any service. What a joke.
ETags provides a reliable and convenient service that I used to change the title to a car gifted to me into my name and obtain a new license plate and registration for the vehicle. I signed all documents September 27 and received the new documents in the mail with regular delivery (not priority) on October 11. Paid a little more than going to the DMV myself, but the DMV didn't have any appointments right away so I went ETags instead and I do not regret it. I did utilize customer service which is done through email and Juan was very helpful and always responded quickly- either same day or the next day.
Thank you Stephanie. We really appreciate you taking the time to share this.
Fast and great job in receiving my stricter but very close to paying $ 30.00 dollars to much money
Etags entered the wrong address to my vacation home in Florida. They corrected it but when they
Mailed it they did not require a signature. When I arrived the package was not here and no one knows where it is. Bad service and a ripoff.
Fast and accurate. Thanks and right on time
Much appreciated.
Thank you Carlton.
I received my sticker in a timely manner from day of purchase.
Efficient, prompt, accurate, convenient, easy to renew registration
We thank you for the nice review, Dolores.
Easy to use use from home no need to stand in line easy to pay
Thank you William!
Excellent service and a convenient way to all.
Thank you
Thank you for sharing Yohannes.
Not all of us realize that your website charges an outrageous price for your service. Yes it's a fee that you post on your site but you're still overcharging people and it's just wrong. Will not be using this again
Wonderful! Thank you! Very helpful and quick responses
Thank YOU Diane. We appreciate the feedback.
Great website easy to work with. Very happy with the service. Friendly employees
James, thank you, thank you, thank you. We appreciate you sharing!
This was easy to do. The one problem I had was that I didn't see what the cost was going to be after I received an email indicating that the charges had not been correct.
Way over priced. $50.00! And shipping and handling too?
Will not use again
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Fast is great! Thank you for sharing Robin. We apprecaite your business.