eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Very smooth ordering and delivery. I will be using this method to order in the future.
I hot my materials quickly, as promised. Paying to get them is not appropriate. California should send them for the amount that I paid.
Ordered my car title online, they did a really fast service, no waiting on line at the dmv
Easy, fast and professional work. Thanks for everything!
My on-Line registration renewal was easy as 123. I needed to have my car run thru emissions, I did and it was in the system the same day. I was able to go on-line and it took 3 minutes once I was logged.
We love this review. Thank you Annette!
Good package was delivered in record time. Very satisfied thank you
Terrific! Thank you Sharon.
Fast and easy to navigate. Very pleased with the service.
Thank you Glenda for the nice review.
Very fast delivery! My tags were expired and didn't even realize it. Ordering them on line was quick and easy.
Many thanks for sharing this Donna!
I stupidly registration through this site not knowing that my car was already registered through the dmv. The site is misleading. I contacted them within minutes trying to cancel it. They did not work with me to cancel or correct this mistake until it was already shipped they refused to cancel the order. Horrible customer service and on top of it I paid almost double of what I would have paid the dmv. HORRIBLE site. Get your tags through the DMV. These people are horrible.
Price through DMV was $287
Through Etag was $548
They are a scam and overcharge you.
DO NOT USE THEM.
The Online application process was straight forward and easy to complete.
Thank you for sharing this Robert.
Great experience, great follow up from E-tags.
Received on time through the mail.
Great to hear! Thank you Henri.
Ordering my tags online was a very easy process and saved me a trip to the motor vehicle department. It was also very expeditious and I received the tags very quickly. This is a great process. Thank you for your assistance.
We thank you for the nice review Mary.
Ordering my tags online was very easy and convenient. They arrived quickly.
This is great to hear! Thank you Sandra.
Fast and Easy to do. Very Knowledgeable Great Great
This is music to our ears. Thank you for the review Wanda.
I actually had received a violation notice from my community that because the tags on the car were "expired" that the car was "derelict". When I contacted Etags about renewal they informed me that I had actually paid back in September and offered to resend the replacement.
My experience was good and I received my registration fast and without any problems.
Thank you Ivette!
Easy and convenient and great for senior citizens.
Many thanks for sharing this Hermoine!
Not sure I needed to do eTags process while paying 50 dollars
Thanks for helping Me I couldn't get on the ohio dmv I appreciate ur help keep.ur website going its a service to.public happy holidays
It's our pleasure to be of assistance. Thank you for the nice review!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Thank you for the nice review Angel.