eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
It was straightforward to register my wife's car in CT. I received the final/approved registration within a few hours of online payment.
I do believe the fees charged were very high.
Fast and easy, I received my tags in the mail within the week.
I totally messed up when I thought that the eTags website was the NYS DMV website when I tried to renew my auto registration. I called eTags and they gave me a full refund, even though I was the one who screwed up. They originally charged me but then removed the charge and it did not post to my account. The representative with whom I spoke was professional, respectful and kind to me and removed the pending amount immediately.
Easy process for getting tags. Will use this again.
Great to hear! Thank you Marianne.
It was a little confusing at first because I haven't done it like this before but then it was fast and easy.
It was ok my experience was not so good it took long
I liked it because It's quick and easy, and not expensive at all.
Many thanks for sharing, Chaim!
I highly recommend etags very convenient and helpful for the service.
Thank you for the reveiw Arnulfo. And the recommendation!
The system was very easy to use and follow. It took only a few quick minutes. Very efficient and effective.
Thank you Eric!
For $50, the tags should have been hand delivered in a silver platter with caviar. Now I'm doing your work for you by confirming delivery? Didn't Biden pass legislation on scam fees. This is taking advantage of people by forcing an extra charge on them for something people need to do every year. Drop the price by 80% and then I'll give you another star for moving up from scam to hustle. Just because I have to renew my vehicle registration, it shouldn't make me a mark.
I wrongly assumed that this would be an overnight process. However, Fernando pushed my order through (as my registration was grossly expired-my fault) and I now have a new registration for my windshield! Give Fernando a pay raise!
Fast and easy. But it have been given a choice of more than one (1) year. I looked and only saw for 1 yr.
You sent, and charged me twice for my sticker and registration for tag JGI. I53. Please refund one of them or I will have to contact my credit card company to dispute the transaction duplicate.
Thank you. The other 3 were fine.
Samantha DeVine
*******389
Anything new is challenging for older population
I have no desire to participate in a review of etags but link directs you here.
All went well. Easy to use. Quick delivery. Worth the price to save a trip.
Thank you for the nice review Clayton!
My husband is 88 yrs old and went on-line to find the Govt DMV and car registration. The appearance of ETAGS site makes an elderly person not very experienced with the internet to believe that this was a true Govt site. ETags makes you "think" you're at a Gov site. We didn't realize all of the transaction fees were going to be charged and we asked immediately to terminate the DMV registration request. This did not happen. In fact, nobody answered our request for the entire weekend. SO buyer beware! And especially elderly buyer beware. We felt tricked…..
Excelente trabajo muy eficiente y muy buen trabajo me encantó el servicio
Gracias por la resena, Jorge!
It was smooth and easy to apply, I have saved plenty of time by using this website.
Thank you Tsegazeab!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Terrific! Thank you for the review Clarisse.