business logo of eTags

eTagsReviews 26,450

4.4

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


etags.com
Founded in 2014
+96
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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
142
shipping
125
This company responds to reviews on average within 0 days

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213,408 reviews
olent r.
0 reviews
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Not happy...
April 12, 2015

Not happy...too much money.not worth it.I'm not gone use u guys no more

Date of experience: April 12, 2015
BRICE G.
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The tags took over a week to receive and the extra price, quite frankly was not worth the wait. I should have waited until Monday (ordered on the weekend), and would have received faster and definitely much cheaper. Just being honest. Thank you

Date of experience: April 12, 2015
Donald A.
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Ridiculous the cost, will never do this again
April 12, 2015

Ridiculous the cost, will never do this again. Felt taken advantage of but will make sure no one I know make this mistake I did. Your website is very deceiving, even worse when I saw this on the news and saw how many people got caught by your company. Being retired and on a fixed income is hard enough..

Date of experience: April 12, 2015
Marilyn G.
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Really great...
April 12, 2015

Really great...quick and to the point!

Date of experience: April 12, 2015
Kathleen F.
0 reviews
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Requested on 04/02/15
April 12, 2015

Requested on 04/02/15. Did not receive a confirmation number, not even sure of the total price, have not received my tag yet and it is now 04/12/15, and I have not been able to find a telephone contact to even ask about any of this. Got the survey but nothing else yet.

Date of experience: April 12, 2015
Christina S.
0 reviews
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Was not informed of total paid until I checked my bank statement after processing this could have changed my decision as for a one year as opposed to a two year I am not happy with no total shown before processing amount paid.

Date of experience: April 12, 2015
Anastasia Z.
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Dmncfbdhf
April 12, 2015

Dmncfbdhf

Date of experience: April 12, 2015
Olga N.
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I find it appalling that after an Agency fee of3.00, a Service Fee of24.95 and then shipping and handling of5.95, you still want4.95 for fast delivery of Tab.

Date of experience: April 12, 2015
Dale R.
2 reviews
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Quick and easy!
April 12, 2015

Quick and easy!

Date of experience: April 12, 2015
Chris I.
4 reviews
0 helpful votes
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Was fine
April 12, 2015

Was fine

Date of experience: April 12, 2015
Josephine C.
0 reviews
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It was very easy to renew
April 12, 2015

It was very easy to renew. I'm very happy with this service.

Date of experience: April 12, 2015
Glenn M.
0 reviews
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Nice new web site!
April 11, 2015

Nice new web site! SOOOOO much easier.

Date of experience: April 11, 2015
Douglas M.
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I would actually would rate you a 4 1/2
April 11, 2015

I would actually would rate you a 4 1/2. Only problem was I could not find an area to list my utility trailer to renew the tag. It's ok I'll just step over to the tag office and pick it up when I come into town to check on things at home.

Date of experience: April 11, 2015
John F.
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----never received a response, had to contact the bank to inform them of possible fraud alert. Finally renewed my tags thru the normal procedures. Never again!

Date of experience: April 11, 2015
John H.
3 reviews
0 helpful votes
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Excellent program made it very easy to follow
April 11, 2015

Excellent program made it very easy to follow

Date of experience: April 11, 2015
Carole S.
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So easy!
April 11, 2015

So easy! This is the best online experience I have ever had!

Unfortunately, when I wrote the above comment, I thought I was responding to my county tax collector website. At no point did I know I was dealing with anyone else, until I received an email telling me the cost was $70. $70 for a $33.10 tag? I was appalled, and called the number on the email. That was when I discovered I wasn't dealing with my tax collector. VERY SNEAKY, PEOPLE! I had called the number before the charge went through because of glitch with my address recognition. I made a couple of statements on the phone referring to my county and state collector, and not once did the rep correct me. VERY, VERY SNEAKY!

Date of experience: April 11, 2015
Claude H.
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Easy and to the point
April 11, 2015

Easy and to the point. The change is great

Date of experience: April 11, 2015
Jennifer A.
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Good but too expensive next time I will mail check cheaper

Date of experience: April 10, 2015
Gale G.
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Yes, it was quick and easy
April 10, 2015

Yes, it was quick and easy. Will use the services next year.

Thank you

Date of experience: April 10, 2015
Sandra H.
0 reviews
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It Was A Little Difficult Understanding What Information You Wanted. Thank You For Services.

Date of experience: April 10, 2015