eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Everything should be this easy!
Quick & easywas not prepared for the add'l charges...ie adm fees, all the other fees attached to the "convenience " of E- registration
This is much better than waiting in line.
I believe there should be a warning that if you purchase etags through your service that the price will be 24.95 for handling plus 5.95 for shipping. This price is far higher than if you simply purchased your tags through the regular mail.
This is the first time I have used this program and it was fine.
This is the best and fastest car service that i no.!
EVEN WHEN IT'S TIME FOR MY PLATES TO BE RENUED I WILL GO THRU YOU FOR THE BEST AND COMPLETE SERVICE, THIS IS HOW INTERNET COMMUNICATIONS SHOULD BE, NOT JUST SEND EMAILS AND NO ONE GET BACK TO YOU TO LET YOU NO WHATS GOING ON,YOU DONT EVEN NO IF THE EMAIL WAS EVEN READ.
THIS SITE IS THE MOST PROFESSIONAL BUSINESS WEB PAGE SERVICE I HAVE EVER USED KEEP UP THE GOOD WORK,SEND ME A EMAIL WHEN YOU THINK MY NEXT TAG IS DUE AND USE THE SAME CARD NUMBER
THANKS SO MUCH
AND AGAIN KEEP UP THE GOOD WORK
WILLIE L. MCCAIN
WEST PALM BEACH, FLORIDA
This was so easy, thanks service charge was too much for a piece of paper
A credit card charge of $70 for one year Fl Auto Registration is outrageous! I will never try this service
Again. I would have appreciated to be informed about the hidden charges. Thanks for your service!
Too easy. To get snookered into paying a big price. I don't know how I agreed to pay $25 service fee, that is a steep price I think for what you get. I won't use e-tags again.
EXCELLENT/EASY
THANKS FOR PROVIDING THIS CONVENIENT SERVICE; IT IS VERY MUCH APPRECIATED. THANKS AGAIN.
ARNOLD B DEXTER
Service fee seemed high
Vary fast and simple
This was very easy and only took a few minutes to complete
You people are the worst of the worst, deceptive scam out there. Never was the final charge screen shown before Submit. What should have cost me $46.10 plus a postage stamp turned into $80.00.
I have written the newspaper, called my Congressman and canceled the charge on my credit card. I will tell everyone I know about this horrible experience.
Easy except for identifying insurance company.
A pleasant way to do things saves that waiting in line time is money thanks everyone concearned
Faster than fast. THANK YOU!
I wish everything in life was so easy!
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.