business logo of eTags

eTagsReviews 26,558

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
How would you rate eTags?
grey star
grey star
grey star
grey star
grey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
143
shipping
126
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Margaret C.
0 reviews
0 helpful votes
Follow Margaret C.
Unfollow Margaret C.
Share Review
Report Review

This process was much easier than I expected
April 15, 2015

This process was much easier than I expected. Really a pleasure to use

Date of experience: April 15, 2015
L L.
0 reviews
0 helpful votes
Follow L L.
Unfollow L L.
Share Review
Report Review

Horrible experience
April 15, 2015

Horrible experience

Date of experience: April 15, 2015
Mark Z.
3 reviews
0 helpful votes
Follow Mark Z.
Unfollow Mark Z.
Share Review
Report Review

Easy
April 15, 2015

Easy

Date of experience: April 15, 2015
Kirk A.
0 reviews
0 helpful votes
Follow Kirk A.
Unfollow Kirk A.
Share Review
Report Review

Very easy and fast!
April 15, 2015

Very easy and fast!

Date of experience: April 15, 2015
John K.
0 reviews
0 helpful votes
Follow John K.
Unfollow John K.
Share Review
Report Review

This is a very user friendly website, good job!

Date of experience: April 15, 2015
Walter N.
0 reviews
0 helpful votes
Follow Walter N.
Unfollow Walter N.
Share Review
Report Review

Based on the information that I received in the mail, it looks like I was charged more for using eTagsDirect. I do not understand why that would be.

Date of experience: April 15, 2015
sergio r.
0 reviews
0 helpful votes
Follow sergio r.
Unfollow sergio r.
Share Review
Report Review

Simple and quick,thank you
April 14, 2015

Simple and quick,thank you

Date of experience: April 14, 2015
William L.
2 reviews
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

We like ordering on line rather than standing in line.

Date of experience: April 14, 2015
Martin V.
2 reviews
0 helpful votes
Follow Martin V.
Unfollow Martin V.
Share Review
Report Review

Everything should be this easy!
April 14, 2015

Everything should be this easy!

Date of experience: April 14, 2015
Kathleen K.
0 reviews
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

Quick & easywas not prepared for the add'l charges...ie adm fees, all the other fees attached to the "convenience " of E- registration

Date of experience: April 14, 2015
Jean D.
0 reviews
0 helpful votes
Follow Jean D.
Unfollow Jean D.
Share Review
Report Review

This is much better than waiting in line
April 14, 2015

This is much better than waiting in line.

Date of experience: April 14, 2015
Dennis B.
0 reviews
0 helpful votes
Follow Dennis B.
Unfollow Dennis B.
Share Review
Report Review

I believe there should be a warning that if you purchase etags through your service that the price will be 24.95 for handling plus 5.95 for shipping. This price is far higher than if you simply purchased your tags through the regular mail.

Date of experience: April 14, 2015
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

This is the first time I have used this program and it was fine.

Date of experience: April 14, 2015
WILLIE M.
0 reviews
0 helpful votes
Follow WILLIE M.
Unfollow WILLIE M.
Share Review
Report Review

This is the best and fastest car service that i no.!
EVEN WHEN IT'S TIME FOR MY PLATES TO BE RENUED I WILL GO THRU YOU FOR THE BEST AND COMPLETE SERVICE, THIS IS HOW INTERNET COMMUNICATIONS SHOULD BE, NOT JUST SEND EMAILS AND NO ONE GET BACK TO YOU TO LET YOU NO WHATS GOING ON,YOU DONT EVEN NO IF THE EMAIL WAS EVEN READ.

THIS SITE IS THE MOST PROFESSIONAL BUSINESS WEB PAGE SERVICE I HAVE EVER USED KEEP UP THE GOOD WORK,SEND ME A EMAIL WHEN YOU THINK MY NEXT TAG IS DUE AND USE THE SAME CARD NUMBER

THANKS SO MUCH
AND AGAIN KEEP UP THE GOOD WORK

WILLIE L. MCCAIN
WEST PALM BEACH, FLORIDA

Date of experience: April 14, 2015
christine s.
0 reviews
0 helpful votes
Follow christine s.
Unfollow christine s.
Share Review
Report Review

...
April 14, 2015

Date of experience: April 14, 2015
Kathleen J.
0 reviews
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

This was so easy, thanks service charge was too much for a piece of paper

Date of experience: April 14, 2015
Philip V.
0 reviews
0 helpful votes
Follow Philip V.
Unfollow Philip V.
Share Review
Report Review

A credit card charge of $70 for one year Fl Auto Registration is outrageous! I will never try this service
Again. I would have appreciated to be informed about the hidden charges. Thanks for your service!

Date of experience: April 14, 2015
stanley c.
0 reviews
0 helpful votes
Follow stanley c.
Unfollow stanley c.
Share Review
Report Review

Too easy
April 14, 2015

Too easy. To get snookered into paying a big price. I don't know how I agreed to pay $25 service fee, that is a steep price I think for what you get. I won't use e-tags again.

Date of experience: April 14, 2015
JEANETTE S.
0 reviews
0 helpful votes
Follow JEANETTE S.
Unfollow JEANETTE S.
Share Review
Report Review

EXCELLENT/EASY
April 14, 2015

EXCELLENT/EASY

Date of experience: April 14, 2015
ARNOLD B.
0 reviews
0 helpful votes
Follow ARNOLD B.
Unfollow ARNOLD B.
Share Review
Report Review

THANKS FOR PROVIDING THIS CONVENIENT SERVICE; IT IS VERY MUCH APPRECIATED. THANKS AGAIN.
ARNOLD B DEXTER

Date of experience: April 13, 2015