Escrow.comReviews 2,223

I had a problem transaction because the funding of the transaction had delays and a driver was scheduled for pickup. I called CS multiple times to clarify things and to get things moving. Terri went above and beyond and helped sort everything out, calling me back promptly with updates. 10/10

Overall the process was very good. There are live people you can talk to with questions that guided me through the process. The website's form would only work through google chrome which took extra time but that was the only hicup.

The sistem escrow have is unic.
Why?, because is the perfect mix between technology and humanity. Like you'd sistem and the way to move it. And the personal touch online and the phone. If u do t care about your bussiness and help cust. That's pride. If you don't feel that. Go to work to sh**** pages like e**y. Just like that.

My review is for the support I received in completing a transaction. My registrar showed my domain as having transferred, so I had no more control over the URL, but I didn't see any change in the Escrow.com listing. It made me nervous. I contacted Support and got exceptional guidance, INCLUDING a call by the Escrow.com person to the Buyer with a request to accept the transaction (which he did), and then a call TO ME to notify me that the Buyer had accepted the transaction and that the transfer of funds was underway. Those calls on my behalf were above and beyond what I expected. The peace of mind it gave me regarding the status of the transaction was a wonderful gift. I'd had a couple of problems with previous bids that were accepted by Escrow.com and then the Buyers flaked and didn't follow through, which meant that GoDaddy Auctions took the URL out of circulation for a month or longer each time. The help I got today from the person on Escrow.com's Support desk rehabilitated their brand for me. They are fortunate to have that person on their team.

I made a mistake signing up for an account on Escrow.com and knew it immediately but couldn't quite figure out how to fix it. I called the customer service line and Kana walked me through the very simple process without making me feel like an idiot. I'm grateful.

Used Escrow.com to purchase a car. Paid extra for the lien holder service. Not worth the time or money to bother using this service as it's easier just to walk into the Lienholder's bank and do business. They did not guarantee or handle the title and the seller had to ship it to me anyway. So I received 0 utility for the fee. After the transcation they refused to assist and I was on my own to deal with the lienholder.

Thank you for answering my questions about the transaction process for Escrow.com. It was my first time using it. I hope to complete my sale in a few days with good results for the buyer and seller.

I agreed to purchase a domain name with a seller who lived in Pakistan. Seller wanted to go through Escrow and started a transaction through Escrow.com. He had a verified account with Escrow.com. I got an email from Escrow.com and I registered and verified my identity. I got an email asking me to submit the funds required for the purchase. I made the payment. This took about 2 to 3 days.

Later Escrow.com informed the seller that they can not send payment to a bank in Pakistan. WTF! So you have to have an account in another country to receive payment. Seller requested to cancel the transaction.

Now I (buyer) am waiting to get the refund and it has been over 5 days and still waiting to get refund.

I would stay away from Escrow.com

Ron was very helpful and patient and in great spirits. He is very knowledgeable and walked me through the transaction process while on the phone and made us laugh.

I have been using Escrow.com for roughly 18 years now with no issues. They have great customer service. Highly recommend.

A week after instituting a funds transfer, and 6 days after the funds leaving my account, still waiting on these slow pokes to release the funds to an eBay seller. They are SLOW about everything except collecting their non-refundable service charges. Find any other way to do business on EBay.

Exceeding expectations. The customer service representative helped resolve a status to complete our transaction. Not only did she answer my questions but she followed through with making a call to the buyer, back to myself, and one final call to the buyer. The matter was resolved within an hour.

Kana once again helped me out and answered my questions regarding my purchase of 56 Chevy. Highly recommend Escrow.com and Kana.

Spoke with Ron. He worked with me to work out a solution to my fincial problem. It was great being able to get on the phone and have my concern dealt with dealt with promptly.