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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
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I cant off anything rather than release the funds to seller and all are wonderful
Not really much room for improvement. Everything goes smoothly.
Transaction update speed process would be preferable but Kana made a follow up which great
Kana was fine and helped me a lot with my verification
Kana answered all my questioned and was very helpful
Technical glitches that would take a few phone calls to have it fixed
Online chat, whoever he spoke to him that he does not have a business but this was funded by his wife
Kana Provided was responsive and followed up - thank you very much for the help
For you Casey, I give you 6 stars. Clara started her PTO and basically said I'll be out of office, maybe an endorsement to Concierge could have been done.
Website needs to be transparent when it comes to update
It could have been better if he can speak with the broker directly and escrow is better than godaddy
Communicating with him, he wants to leave a vm instead. This was a refund for a txn made on 9/18/2017
None so far in regarding to my transactions. Updates can regarding domain name holding transactions can be improved.
I used my old email address on the form and she helped me change it. It was more than just using edit to change an email address. She was very patient with me with my multiple calls.
I called and skips to Cel, she was very helpful explaining the services offered.
I'm am trying to get the seller to cooperate in using Escrow.com for our transaction.
Thanks, Bruce
Fast and with good solutions. The online chat works great also the concierge service.
Experience was ok, it was what I had to do to complete purchase
It was very easy and smooth and gave me peace of mind.
It was smooth was scared at first because i didn't know this website at all but it was a nice transaction but my only issue current is not with the website it's getting in touch with the former owner to understand the suppilers and how they run thier ads and ad information yes this more so on me for not getting the information i admit that i just hope they reply but my experience with escrow was very smooth
The representative was very helpful, patient and worked with me to finish my transaction.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members