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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You were very helpful, extremely extraordinary patience, we couldn't have done this without you, thank you
The fact that this was handled very fast, overall, the support team helped me very sufficient to get this resolved and I am very thankful
You were very quick in responding to my question and I appreciate it, thank you
You were very patient, answered all my questions and gave all the requirements for the transaction to proceed, thank you
You got everything under control, you were very helpful and patient even with my very bad phone service and I appreciate it, thank you
You did a great job, well done and very quickly, I appreciate it
You were very Informative and able to answer all my questions very quickly, thank you
Not only the representative tried to help me, he also manage to call me back to provide an update. Also he provided available information and options.
You are very nice and accommodating and offered a lot of clarity to my concern.
You made this very easy for me, I appreciate it, thank you
You were able to help me right away and very quick, than you
You were very patient and I appreciate you working with me all through this, no was able to walk me thru this far so, thank you
You were very helpful and patient and you made the process very simple for me, I really appreciate it, thank you
You answered all my questions clearly and precisely, there's nothing more than I could ask for, thank you
You were able to handle and resolved the problem quickly and I appreciate it, thank you
You were very helpful and very informative. It's a pleasure working with you
Definitely a 5. You are so polite and you stayed with me while I complete what I need to do
5 out of 5 and 10 out of 10! Whatever it is, you did great!
You did a great job in explaining the process, thank you
First thing first, your pronunciation is good. I can understand you perfectly, you don't speak fast and you helped me understand the status of my transaction and able to pinpoint the issue quickly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members