Escrow.comReviews 2,223

You were pretty straight forward, answered all my question and that's great, thank you

You were very kind and knowledgeable and an expert to this, thank you

I was selling a motor vehicle on ebay. The winner of the auction requested we use escrow.com. After seeing their website and customer reviews I whole heartedly agreed. The vehicle was to be shipped across country. The company that shipped it was chosen by the buyer. Upon arrival the buyer rejected the vehicle due to damages sustained during shipping. After negotiating with the buyer we finally reached an agreement. This was independent of escrow.com once we reached an agreement we both contacted escrow.com multiple times in regards to releasing the funds. The buyer also forwarded me the multiple emails he sent and i of course sent multiple myself. Along with daily calls. At first I was told the transaction was under review by the dispute team and the funds would be released within 24hours. Here I am 3 weeks into that 24hr time period and still no funds. Every day I call and I get the run around. Told the same thing every day. How long could it take the dispute team to review a transaction that had already been resolved. I'm fed up I contacted my attorney this afternoon. They are liars, thrives and crooks and can't be trusted with your money.

The one thing could have been better was if the instructions were clear without hoops and not contradicting - but the phone support team was very polite and civil, so thank you

You were very helpful and patient, you made all the difficult process very easy and was fantastic, thank you

You were very Easy to work with and I appreciate it, thank you

You handled yourself well, and speak clearly and we understood everything you said.

You attentively help me solve my problem and answer all my questions

The support are just always on top of the transaction and I appreciate it, thank you

You did a great job in explaining the process and for calling me back, thank you

It's been great talking to you, you were knowledgeable and very helpful, thank you

Because you are very quick to respond to my issue and helped me resolve my issue

Because you helped me with the problem and resolved it for me properly.

Karl answered my question and was able to resolve my concern real time.

You helped as much as you can to start the transaction, thank you

You have a great communication skill, you know what you are doing and a total package, good job, thank you

You were amazing and extremely patient and helpful, you deserve a raise, I appreciate it very much, thank you

You were very easy to understand and I appreciate the follow you gave me for my disbursement update, so thank you